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Oliver Wyman - Executive Assistant - NY

Oliver Wyman - Executive Assistant - NY

Marsh McLennanNew York, NY, US
4 hours ago
Job type
  • Full-time
Job description

Executive Assistant

Oliver Wyman Actuarial Consulting is seeking an organized and enthusiastic Executive Assistant to support up to 3 Partners.

This is a hybrid role that requires 3 days per week in our office. There is no option to be fully remote.

Key Responsibilities

Business Development

  • Build relationships with clients and client EAs
  • Understand the business goals and objectives of each supported Partner and help to push them forward proactively
  • Maintain and update current list of contacts and business activities in CRM database
  • Track and maintain sales activity / pipeline with each Partner
  • Proactively spot clients that haven't been called upon and / or who need follow up
  • Execute requested follow-up calls for client mailings
  • Assist the Marketing Department with the co-ordination of customized mailings
  • Prepare letters, proposals and other documents using Oliver Wyman formatting styles

Calendaring

  • Maintain diaries for Partners, scheduling internal and external meetings, communicating with clients and infrastructure staff as appropriate
  • Proactively spot opportunities to add internal and external meetings; interviews, staff meetings, follow up
  • Assist with scheduling for complex projects as requested by the Partner and / or project team

    • Travel Arrangement

  • Coordinate travel and accommodation, book cars, rail tickets, etc.
  • Develop understanding of Partner scheduling and travel preferences
  • Coordinate travel efficiently by grouping client meetings where possible

    • Daily Administration

  • Work with HC to obtain work permits and visas
  • Manage documents and project deliverables when requested
  • Notify staffing and Practice EAs of extensions / re-negotiations
  • Manage storage or disposal of confidential client information
  • Act as central point of contact for all assigned Partner administrative needs, liaise with other support departments as necessary

    • Timesheet and Expense Reporting

  • Prepare weekly timesheets for each assigned Partner
  • Prepare all expense reports and / or delegate to a team assistant when necessary

    • Team Support

  • Provide coverage for EAs who are out of the office to ensure seamless support to Partners
  • Provide short-term coverage for Partners who may be in the midst of an EA assignment transition or who are new to the Firm
  • Provide training and support to new EAs
  • Participate in team meetings and projects with an eye to improving processes and the overall performance of the EA team

    • Experience Required

  • Bachelor's degree preferred
  • At least 3 years' experience at working in an administrative or customer service position
  • Experience in financial services, management consultancy and / or a professional services environment a plus

    • Technical Skills

  • Excellent Word, PowerPoint and Excel skills
  • Expert knowledge of Outlook
  • Knowledge of Salesforce a plus, but not necessary

    • Skills and Attributes

  • Problem solver able to work with other teams and staff members effectively to reach a viable solution and goal
  • Strong service focus dedicated to meeting the expectations of all staff through securing effective relationships with clients and executing deliverables to the highest standards
  • Excellent communicator and negotiator able to deal effectively with people at all levels across a multicultural environment
  • Maturity, poise and judgment
  • Ability to maintain and respect confidentiality
  • Ability to think strategically and contribute to development of departmental model
  • One who takes constructive feedback in stride and incorporates feedback quickly
  • Ability to manage a heavy work volume and meet deadlines in an extremely fast paced environment
  • Ability to undertake projects and produce quality and timely results
  • Self-starter, strong initiative, confidence and ability to work with little guidance
  • Collaborative team player
  • Positive attitude, sense of fun : is collegial and friendly
  • Ability to juggle several tasks at once, to prioritize and manage own time - Not a clock watcher or someone who is unwilling to step outside their job description
  • Methodical, organized and excellent attention to detail
  • Flexible attitude; embraces change, hard-working, cost conscious and results driven

    • The applicable base salary range for this role is $53,000 to $95,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

    We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

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    Executive Assistant • New York, NY, US

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