Manager Design FT-Josie Roberts Building

Manager Design

At Houston Methodist, the Manager Design position is responsible for the design, development, and implementation of programming, schematic design, project scheduling, stakeholder communication, and preparation of construction documents. This position requires a thorough understanding of healthcare design principals, regulatory requirements, and the ability to collaborate with architects and the Houston Methodist facility management team, contractors, and healthcare professionals to deliver high-quality projects. This position will work with HM's end users from doctors, administrators, clinic staff, executive leadership for clinic, office, and corporate projects. This position manages the architectural, engineering, and any other required consultants for the project. The Manager Design will gather space requirements from clients, space plan and prepare pricing documents for budgeting purposes. This position will also teach, advise, and mentor team members on planning and designing during a project. The Manager of Design assigns projects to team members to oversee daily activities, meetings and ensure projects are progressing. The Manager Design will prepare total project budgets for leadership to review. This position oversees all project schedules, reviews and approves A&E fees, and overall maintains a strong customer service relationship. This position is responsible for all Houston Methodist Medical Office Building leasing control backgrounds and calculations. In addition, the Manager Design will develop project timelines, budgets, and resource allocation plans. The manager will conduct site analysis and feasibility studies to inform design decisions. The manager will lead the design services team in the development of healthcare real estate projects from concept through completion.

The manager position responsibilities include managing the daily work activities of the work unit / department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation / regulatory / government regulations.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business / job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Responsibilities

• Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions.
• Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching / corrective counseling, and providing recognition / commendations to achieve desired outcomes. Provides timely guidance and feedback to help others strengthen specific knowledge / skill areas needed to accomplish a task or solve a problem.
• Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments; participates and / or leads and facilitates department process improvements as needed.
• Meets or exceeds threshold goal for department and / or system metrics on employee engagement indicators.
• Plans and organizes day-to-day department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer / patient satisfaction.
• Drives department service standards and activities to impact department and / or system score for patient / customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department.
• Prepares and manages all project schedules for the life of the project. Provides status updates to all relevant parties involved in the project.
• Establishes and manages building standards for Houston Methodist Medical Office Buildings. Ensuring information is shared with outside designers and engineers.
• Manages Houston Methodist Medical Office Building leasing control book plans and ensures projects are completed using the most current background information.
• Ensures a safe and effective working environment; monitors and / or revises the department safety plan and / or any specific accreditation / regulatory required safety guidelines, including infection control principles. Monitors and confirms staff maintain their required credentials that demonstrate competency per accrediting agency or department guidelines as applicable.
• Uses and optimizes information systems to enhance operations; supports entity-specific performance improvement and data management / analysis functions.
• Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, reporting accidents, near misses, and / or adverse events immediately per department protocol and identifying solutions via collaboration. Adopts lean principles in driving process improvements. Role models situational awareness, using teachable moments to improve safety.
• Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (i.e., focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.).
• Offers guidance and fosters team learning and development, including access to relevant training and educational opportunities.
• Attends design meetings with Houston Methodist end users and design firms to ensure all Houston Methodist standards are being implemented and clients' needs are being met. Review all documents for compliance before issuing to the end user for review or issued for pricing and permitting.
• Assists in the development of department budget and ensures that the department operates in a cost-effective manner. Manages / audits department expenses within approved budget parameters, ensuring that the department meets the budgeted / flex revenue and / or expense targets on a monthly and annual basis. Develops staffing plans and schedules to meet department / patient needs that reflect understanding of the importance of cost-effectiveness.
• Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply / resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications.
• Review and execution of Consultant Service Agreements, A&E fees, and change orders for all projects.
• Identifies and implements innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and / or other department / system directed / shared governance activities. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures.
• Proactively evaluates processes; recommends and implements action plan(s) for change; follows through to ensure effective, sustainable change. Participates in the development and implementation of new procedures and the review and revision of existing procedures.
• Identifies opportunities and takes action to build strategic relationships between one's area and other areas, teams, departments, and units to achieve business goals.
• Seeks opportunities to identify developmental needs of self and staff and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates My Development Plan (MDP) on an on-going basis. Conducts conversations with staff on their development.

Qualifications

License / Certification

KSA / Supplemental Data