Talent.com
Quality Review Analyst
Quality Review AnalystPNC Bank NA • Pittsburgh , PA
Quality Review Analyst

Quality Review Analyst

PNC Bank NA • Pittsburgh , PA
30+ days ago
Job type
  • Full-time
Job description

Description

  • Utilizing standard procedures, conducts quality review and analysis of the work performed by staff supporting a specific line of business or functional area. Identifies systemic issues and facilitates correction.
  • Reviews complex transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.
  • Ensures the appropriate materials and documentation are available to complete the transaction and/or work process.
  • Identifies systemic issues and facilitates effective root cause analysis and corrective actions. Works with staff to develop and improve incoming quality.
  • Provides recommendations for issues and/or continuous improvement projects.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Change Management, Corporate Governance, Data Analytics, Process Efficiencies, Process Improvements, Risk Assessments

Competencies

Accuracy and Attention to Detail, Analytical Thinking, Coaching Others, Effective Communications, Internal Controls, Managing Multiple Priorities, Operational Functions, Quality Management, Standard Operating Procedures

Work Experience

Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $37,000.00 – $72,450.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 12/02/2025, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit .

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)


PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Create a job alert for this search

Quality Review Analyst • Pittsburgh , PA

Similar jobs

Quality Manager, PRI

FullSight TechnologyWarrendale, PA, United States
Full-time

SAE Industry Technologies Consortia (ITC), Performance Review Institute (PRI) and SAE International (SAE), deliver shared solutions to industry's common challenges.Join us and create a higher stand...Show more

 • Promoted

Supervisor of Underwriting Quality And Performance Analytics

First National Bank of PennsylvaniaPittsburgh, PA, United States
Full-time

Primary Office Location: 626 Washington Place.Make a difference - for us and for your future.Position Title: Supervisor of Underwriting Quality and Performance Analytics Business Unit: Commercial C...Show more

 • Promoted

Senior Consumer Compliance Analyst

S&T Bancorp IncPittsburgh, PA, United States
Full-time

Location: 800 Philadelphia Street Indiana, PA 15701 or: 358 North Shore Drive Pittsburgh, PA 15212 or: 7660 Saltsburg Rd Pittsburgh, PA 15239 or: 210 Portage Trail Extension W Suite 101 Cuyahoga Fa...Show more

 • Promoted

Mortgage Quality Control Analyst

Victorian FinancePittsburgh, PA, United States
Full-time

The primary purpose of the Mortgage Quality Control Analyst is to thoroughly review loan files, both pre-funding and post-closing status, for loan quality and deficiencies.This person will also fol...Show more

 • Promoted • New!

Supervisor of Underwriting Quality And Performance Analytics

First National BankPittsburgh, PA, United States
Full-time

Primary Office Location:626 Washington Place.Make a difference - for us and for your future.Supervisor of Underwriting Quality and Performance Analytics.Director of Commercial Underwriting and Port...Show more

 • Promoted • New!

ITS Client Services Analyst (Reg FT)

InsideHigherEdPittsburgh, Pennsylvania, United States
Full-time +1

ITS Client Services Analyst (Reg FT).ITS Client Services Analyst (Reg FT).Fully In-Person (May be subject to change).This position will remain open until filled.However, in order to ensure consider...Show more

 • Promoted

Lead Compensation Analyst- Job Architecture & Analysis

SheetzPittsburgh, PA, United States
Full-time

This position offers a base salary range of $71,651.One of the MANY work perkz at Sheetz is quarterly employee bonuses based on company performance! And there's more A LOT more like competitive sal...Show more

 • Promoted

Senior Regulatory Implementation and Assurance Analyst - Audit Oversight

Highmark HealthPittsburgh, PA, United States
Full-time

This job is responsible for leading large projects and initiatives related to the risk case management and intake activities of Highmark Health in support of a broad range of frameworks and oversig...Show more

 • Promoted

Controls Management & Testing Analyst

Raymond James FinancialPittsburgh, PA, United States
Full-time

Controls Management And Testing Analyst.The Controls Management and Testing Analyst is responsible for the identification, assessment, monitoring, reporting, testing, and supporting activities to m...Show more

 • Promoted

Quality Analyst Lead

PNCPittsburgh, PA, United States
Full-time +1

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...Show more

 • Promoted • New!

Controls Management & Testing Analyst

Raymond JamesPittsburgh, PA, United States
Full-time

The Controls Management and Testing Analyst is responsible for the identification, assessment, monitoring, reporting, testing, and supporting activities to management of the Bank's risk and control...Show more

 • Promoted • New!

Sr. Analyst, Customer Excellence

Kraft Heinz CompanyPittsburgh, PA, United States
Full-time

Responsible for achieving and sustaining high levels of service performance, including On-Time delivery (ORDD), Case Fill Rate (CFR), and Distribution Forecast Accuracy.Monitor and analyze service ...Show more

 • Promoted • New!

Senior Manager, Software Quality & Release Management

Tyler TechnologiesCranberry Twp, PA, United States
Full-time

Senior Manager, Software Quality & Release Management.TheSenior Manager of Quality Assurance & Release Management will lead the transformation of software quality practices across Tyler's School Ad...Show more

 • Promoted • New!

Quality Control Analyst I

Krystal Biotech, Inc.Pittsburgh, PA, United States
Full-time

Quality Control Analyst / Specialist I.At Krystal Biotech, we bring together the brightest and most eager minds to relentlessly pursue the discovery, development, manufacturing, and commercializati...Show more

 • Promoted

Quality Assurance Analyst

BNYPittsburgh, Pennsylvania, US
Full-time

At BNY, our culture allows us to run our company better and enables you to grow and succeed.As a leading global financial services company at the heart of the global financial system, we influence ...Show more

 • Promoted

LIMS Application Analyst

Insight GlobalWarrendale, PA, United States
Full-time

Bachelor's degree in medical technology, microbiology, or a related scientific field or equivalent experience in a clinical laboratory environment.Strong understanding of laboratory workflows and i...Show more

 • Promoted • New!

Analyst I

MicrobacWarrendale, PA, United States
Full-time

Come join our family! If you are interested in truly making a difference in a collaborative and rewarding work setting with a culture of respect, accountability, appreciation, and loyalty, Microbac...Show more

 • Promoted

Quality Control Coordinator

NewrezBethel Park, PA, United States
Full-time

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.We deliver on this mission by empowering o...Show more