Operations Dispatch (Fully Remote)

Input and coordinate all incoming work orders, ensuring accuracy of information.Navigate through customer portals to manage end-to-end work order as first point of contact for client inquiries and escalations.Communication and Coordination:Oversee communications with large clients, providing follow-up and coordinating with all departments across the country.Maintain an excellent understanding of client requirements and ensure they are communicated and understood.Generate reports through Microsoft Excel and customer portals.Additional Duties:Assist with internal employee troubleshooting using manuals and tight timelines and to Company Core Values: Service, Motivate, Respect, and Connect.Scandinavian Building Services Scandinavian Building Services is a Canadian leader in retail and commercial cleaning, offering full-service janitorial and building maintenance across Canada. With over 60 years as a family-owned business, they value service, respect, and connection.#J-18808-Ljbffr