EPIC Bugsy/ Beaker Application Analyst II
- Full-time
About this position
The Application Administrator II is an application design and configuration analyst for vendor-purchased and NMHC developed applications. Acts as liaison with designated department super users, application vendors, educators, and support staff regarding application upgrades, service requests, and optimization. The Application Administrator II will generally focus on one primary area of expertise, often being cross-trained on a related application. Application focus areas include: patient access, clinical, ancillary department and/or administrative or corporate applications. This position will function as an application team member, often taking work direction from the IT Application Administrator Lead or IT Project Manager. The Application Administrator II works closely with the IT Resource Educators and in conjunction with Infrastructure Services staff and Customer Support staff to maintain, optimize and support the application system environment.
Security: Additional knowledge and coordination of user security, including user role definition and templates, source systems for user identification and integration with network services is expected. Works closely with the application and infrastructure staff to support IT security policy and procedures.
Requirements
Education
Required certification/associate degree or 3 years of related application use with business or health care work experience.
Prefer bachelor's degree in information technology, health care of related field.
Experience
Required 3 years experience in a health care related field using information technology in daily operations.
Experience
• Minimum of 3 years of experience with IT EPIC Bugsy/Beaker
• Demonstrated analytical critical thinking skills for process development or problem resolution.
• Demonstrated customer service methodology and accountability.
• Knowledge of healthcare processes and application system coordination.
• Knowledge of database structure and reporting techniques and tools.
Licensure/Certification
• Maintained professional/clinical competence, certification and/or licensure as applicable.
• Certified training, followed by demonstrated competency certification in applicable software within six (6) weeks of class completion.
The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.
Work Group: Non Contract
Hours per two week pay period: 80
Shift: Days 8 hours
Weekend Requirement: None
Call Requirement: On/Off Premise Call
Remote or On-site: Hybrid Remote- Must live in MN or WI
FLSA Status: Exempt
Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility.
Salary Range: N22 ($ - $, based on experience
Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.
STI Bonus Eligible: False
Employment Sponsorship: Applicants must be currently authorized to work in the United States on a full-time basis. Work visa sponsorship is not available for this position