- Full-time
Associate Patient Care Coordinator
Location: WellMed at Mesquite, TX 584
Position Type: Contract Only
Contract Dates: October 2026 – December 2026
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Job Summary
The Associate Patient Care Coordinator will support the daily operations of a busy WellMed medical office by providing excellent patient service, answering incoming calls, greeting patients, and confirming patient appointments. The ideal candidate is friendly, organized, dependable, and comfortable working in a fast-paced healthcare environment.
Key Responsibilities
Answer and route incoming patient phone calls.
Greet patients and provide a welcoming, professional experience.
Confirm and verify patient appointments.
Assist patients with general questions and requests.
Provide excellent customer service to patients, staff, and providers.
Communicate appointment information clearly and accurately.
Assist with day-to-day administrative and front-office duties as needed.
Maintain professionalism and confidentiality when handling patient information.
Support the medical office team to ensure efficient patient flow and daily operations.
Team Environment
The candidate will work as part of a collaborative healthcare team consisting of:
1 Clinical Assistant (CA)
4 Quality Medical Assistants (QMAs)
2 LVNs
7 Providers
10 Medical Assistants (MAs)
2 Lab Medical Assistants
5 Patient Services Representatives (PSRs)
Required Qualifications
At least 1 year of customer service experience.
Strong verbal and written communication skills.
Professional and patient-focused demeanor.
Ability to work effectively in a fast-paced medical office environment.
Strong organizational and multitasking skills.
Reliable attendance and ability to work the assigned schedule.
Preferred Qualifications
Bilingual skills are a plus.
Previous medical office or healthcare experience preferred.
Experience working directly with patients is highly desirable.
Important: This is a contract-only opportunity expected to run from October 2026 through December 2026.