Student Assistant - Administrative Assistant Physical Therapy

Department

and reports to the Physical Therapy Operations Coordinator. This position provides front-office support by coordinating patient scheduling, registration, insurance verification, and administrative functions that promote efficient clinic operations and exceptional customer service. Working closely with providers and other members of the patient care team, the Administrative Assistant helps facilitate patient access, maintains accurate records, and supports timely delivery of care. Relevant/Preferred Education, Experience, Licensure, Certification in Position UHC Minimum:
• Current UGA student
• One year of relevant administrative experience in a medical office, hospital, or similar healthcare setting.

UHC Preferred:
• 1-3 years of experience in a healthcare environment with direct experience using electronic practice management and health record systems (managing provider schedules, patient access, insurance verification and pre-certification, and/or facilitating patient navigation of insurance benefits with regards to coverage of clinical services) is preferred. Knowledge, Skills, Abilities and/or Competencies • Ability to manage multiple tasks and adapt to changing priorities in a fast-paced clinical environment.
• Strong attention to detail and ability to maintain accurate patient, scheduling, and insurance information.
• Proficiency with Microsoft Office applications and the ability to learn and effectively use electronic medical record (EMR) and practice management systems.
• Strong customer service and interpersonal skills with the ability to interact professionally and courteously with patients, providers, insurance representatives, and University personnel.
• Excellent verbal and written communication skills.
• Basic knowledge of medical insurance verification processes and the ability to obtain and document insurance eligibility and coverage information.
• Strong organizational and time management skills with the ability to prioritize work independently within established procedures.
• Ability to maintain confidentiality and comply with HIPAA, FERPA, and University Health Center policies. Physical Demands Active throughout the 8 hours work day to include typical busy medical office/clinic demands, including walking, standing, sitting, reaching, typing, bending, talking, listening, pushing, pulling, and lifting up to pounds. Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? No Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Is driving a requirement of this position? No Does this position have direct interaction or care of children under the age of or direct patient care? Yes Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Background Investigation Policy Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Contact Information

Recruitment Contact Contact Details For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below. Recruitment Contact Name Cody Evans Recruitment Contact Email @ Recruitment Contact Phone