Hiring for Level II IT Support Technician

Job title: Level II IT Support Technician
Schedule: 6 Month contract
Location: San Antonio, TX

• Troubleshoot hardware, software, and Windows operating system issues.
• Diagnose and resolve network connectivity and printer/printing problems.
• Maintain and improve computer performance.
• Provide technical support both onsite and remotely using remote desktop tools.
• Perform computer imaging and deploy computer equipment to end users.
• Experience: 2 5 years of IT troubleshooting experience with Windows.
• Education: High school diploma or equivalent required.
• Preferred: CompTIA A+ certification and experience with Microsoft SCCM (System Center Configuration Manager).
• Must have strong communication and organizational skills.