Intake Coordinator

Intake Coordinator - Seasons Hospice - Hourly Rate:

• $17 - 19 plus benefits. At Seasons Hospice, we believe every patient’s journey deserves compassion, dignity, and seamless care from the very first call.
• That’s where you come in.
• We’re looking for an Intake Coordinator for our Springfield, MO agency, who thrives at the intersection of operations, relationships, and purpose-driven work, someone who can lead the front door of our agency with both precision and heart.
• Why This Role Matters As our Intake Coordinator, you are often the first impression of Seasons Hospice—for patients, families, and referral partners.
• You ensure that every patient’s transition into hospice care is smooth, timely, and handled with compassion, while also driving the operational excellence behind the scenes.
• What You’ll Do · Oversee and coordinate all patient referral and intake operations. · Build & maintain strong relationships with hospitals, physicians, & community partners. · Ensure patients are admitted quickly, accurately, and in compliance with regulations. · Manage insurance verification, authorizations, and payer communication. · Collaborate with clinical teams to ensure seamless care transitions. · Track referral trends and contribute to strategic growth initiatives. · Support quality improvement efforts and enhance patient experience. · Serve as a trusted resource for patients, families, and referral sources.
• What We’re Looking For · 3–5+ years of healthcare experience (hospice or home health strongly preferred). · Strong leadership, organization, and problem-solving skills. · Experience with intake, admissions, or referral coordination. · Ability to build relationships and represent our mission in the community. · Knowledge of insurance processes, authorizations, and healthcare regulations. · Confident communicator with a professional, compassionate presence. · Someone who is both detail-oriented and big-picture focused.
• Why Seasons Hospice? · Meaningful work that impacts lives every single day. · A collaborative, supportive team environment. · Opportunity to help shape growth and community presence. · A culture rooted in compassion, excellence, and integrity.
• Benefits 401(k) plus matching Health insurance Dental insurance Life insurance Vision insurance Paid time off (PTO) Birthday holiday Short-term disability Pet insurance Flexible Spending Account (FSA) The Right Person for This Role… You’re the connector.
• The one who can coordinate moving pieces while making people feel seen and supported.
• You’re just as comfortable navigating insurance details as you are building trust with a family in a difficult moment.
• You don’t just process referrals—you help guide people into care when they need it most.

Apply today and make a meaningful impact from day one.

• Equal Opportunity Employer Statement Crown &Seasons Hospice is an Equal Opportunity Employer.
• We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.
• All employment decisions are based on qualifications, merit, and business needs.
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