Specialty Pharmacy Technician

Join Our Shields Team Today!Shields Health Solutions is redefining patient care through specialty pharmacy. We're hiring a Pharmacy Refill Technician to support the pharmacy team by ensuring accurate, timely filling and delivery of specialty medications. This role includes assisting patients through the refill process, handling both outbound and inbound calls, and helping maintain efficient pharmacy operations.Schedule: Onsite in office, Monday - Friday, 8:00AM - 4:30PM AZTRequired: Active Arizona Pharmacy Technician License AND National Pharmacy Technician Certification (PTCB/ExCPT)What You'll Do:Provide compassionate, knowledgeable assistance to patients, providers, and staff.Make outbound refill calls and process requests promptly.Answer and triage incoming pharmacy calls.Clarify prescription orders with pharmacists or clinicians.Coordinate medication refills and complete accurate data entry.Assist with claim adjudication and troubleshoot rejected claims.What You'll Get:Medical, dental, and vision insurance starting day one401(k) with match, 4 weeks PTO, 10 paid holidaysPaid parental leave, short-term disability, and professional developmentAccess to employee resource groups and wellness programsWhat You Need:State-registered (Arizona) Pharmacy Technician; CPhT required2+ years of experience as a pharmacy technician; High School Diploma or GEDStrong communication, organization, and tech skillsEmpathy, integrity, and a team-first mindsetShields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email talentacquisition@shieldsrx.com.