Creative Operations Manager (New York City Metropolitan Area)

Description

As a Creative Services Project Manager, you will help drive the processes, coordination, and execution that enable the Marketing & Communications team to deliver high-quality creative work at scale. Working across brand, design, digital, content, sponsorships, and events, you will manage projects from concept through completion, translating business needs into clear project plans, aligning priorities across stakeholders, and ensuring deliverables are executed on time and in accordance with Jefferies' brand standards. You will also serve as a strategic partner to the Head of Creative to streamline operations and ensure focus remains on the highest-impact initiatives.

The ideal candidate is an excellent project manager who combines operational rigor with strong creative judgment, is highly organized, detail-oriented, and comfortable balancing multiple priorities in a fast-paced environment. This person should be adept at building relationships, coordinating cross-functional teams, and identifying opportunities to improve workflows and efficiency while maintaining a high standard of quality and client service.

Responsibilities

• Support the Head of Creative with translating business objectives into actional project plans
• Manage creative requests and competing priorities through Adobe Workfront, including but not limited to, presentations, advertisements, social graphics, conference materials, email campaigns, and sponsorships assets
• Monitor team capacity and resource allocation across a team of ~10 designers
• Improve processes to increase efficiency and turnaround times, including the integration of AI
• Serve as a liaison between the business, Marketing team and agencies to bring projects from concept to completion
• Support project budgeting, invoicing, procurement, and contract administration related to creative initiatives
• Conduct quality assurance reviews before assets are finalized to ensure adherence to brand standards

Qualifications

• 2-5 years of experience in marketing, communications, design, or a related field; financial services experience is a plus
• Excellent project management and organizational skills, with strong attention to detail and the ability to manage multiple priorities from concept through execution
• Strong visual eye and understanding of design, branding and creative best practices, with the ability to provide thoughtful feedback and uphold brand standards
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook; familiarity with marketing platforms and workflow management tools is a plus
• Strong writing, editing, proofreading, and verbal communication skills, with an ability to simplify complex ideas without losing nuance
• Strong interpersonal skills and sound judgment, with the ability to build relationships and work effectively across teams, functions, and levels of seniority
• Creative, practical thinker who can contribute ideas while staying focused on execution, accuracy, and business relevance
• Experience or interest in creative and design tools such as Canva, Adobe Creative Suite and Figma
• Experience with, or a demonstrated interest in, leveraging AI to improve creative workflows, increase efficiency, and support concept development across the firm.

Primary Location: New York, NY Full Time Salary Range of $100,000-$150,000.