Veterinary Assistant / CSR

Veterinary Assistant / Client Service RepresentativeGermantown Animal Hospital is Hiring a Veterinary Assistant / Client Service Representative!Role: Veterinary Assistant/CSR Hybrid Status: Full-Time Salary: Negotiable based on experience Schedule: Monday–Friday — no weekends! Requirements: 2+ years of veterinary hospital experience OR completion/current enrollment in a Veterinary Assistant program with applicable clinical trainingAt Germantown Animal Hospital, we're growing—and we're looking for the right Veterinary Assistant to grow with us. This is a cross-trained Client Service Representative position.We're a busy small-animal practice that takes pride in providing high-quality medicine while creating an experience that keeps clients and their pets coming back year after year. Just as importantly, we've worked hard to create a team where people help each other, keep learning, and know their contributions matter.And yes, we really mean no weekends. Our hospital is open Monday through Friday, giving our team a predictable schedule and their weekends back.This is an opportunity to be actively involved in patient care, strengthen your clinical skills, and work alongside a team that wants you to succeed.What our Cross-Trained Veterinary Assistants / Client Service Representatives Love It HereNo weekends and a predictable Monday–Friday scheduleHands-on training and opportunities to continue developing your veterinary skillsMeaningful involvement in patient care—not just standing on the sidelinesExposure to wellness and sick-patient care, dentistry, surgery, anesthesia, diagnostics, and moreA supportive, collaborative team that genuinely helps one anotherLeadership that welcomes questions, ideas, initiative, and continued growthA hospital that values both high-quality medicine and an exceptional client experienceA workplace where people work hard, celebrate the wins, and still make room to laughWhat You'll BringWe're looking for someone who genuinely enjoys veterinary medicine and wants to be an active part of the team.Candidates must have at least two years of veterinary hospital experience OR have completed or be currently enrolled in a Veterinary Assistant program with applicable clinical training.Beyond your clinical foundation, you'll be a great fit if you are:Reliable, compassionate, and eager to learnComfortable communicating with clients and coworkersReady to take ownership of your responsibilitiesWilling to jump in when your teammates need supportComfortable asking questions or requesting help when neededAble to stay positive and focused when the day gets busyInterested in continuing to strengthen your veterinary knowledge and hands-on skillsCommitted to treating clients, patients, and coworkers with empathy and respectThe Extras You'll Actually FeelAt Germantown Animal Hospital, teamwork isn't just something we put in a job ad. We want team members who ask for help and offer it, keep learning, take pride in doing things well, and take ownership of their role.We also know veterinary medicine can produce some pretty ridiculous moments. We take patient care seriously, but we don't believe we have to take ourselves seriously all the time. There's room here to work hard, celebrate the wins, support your coworkers, and laugh at the things that inevitably happen when you spend your days working with animals.And when the workweek is over? Your weekends are yours.Benefits You Can't BeatBenefit eligibility may vary based on full-time or part-time status. Benefits designated as full-time only are subject to eligibility requirements.Financial BenefitsA flexible approach to compensation that reflects your skill set and future performance401(k) matching & Roth Retirement Savings PlanFlexible Spending Account (full-time only)529 Savings PlanTuition Support Program (full-time only)Referral bonus programWellness BenefitsHealth insurance, including medical, dental, and vision (full-time only)Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.Sick Time / Paid Time OffFree or discounted lab work for all employee petsPet discounts on services and productsPet food discount programWorkplace BenefitsQuarterly Team Rewards Bonus ProgramState veterinary technician license reimbursementVTNE exam fee reimbursementProfessional development opportunitiesContinuing education allowanceUniform allowanceLifestyle BenefitsSix paid holidays (full-time only)Employee Assistance ProgramEmployee discount programJoin Our Team!If you're looking for a veterinary hospital where you can use the skills you already have, continue developing new ones, build relationships with clients and patients, and still have your weekends, Germantown Animal Hospital would love to meet you.Come do meaningful work, strengthen your veterinary career, and join a team that has your back.Apply today and grow with Germantown Animal Hospital!Diversity, equity, inclusion, and belonging are core values at Germantown Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by bringing different perspectives and ways of understanding and engaging with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, experience a true sense of belonging, and are empowered to reach their highest potential.