IT Data Center Physical Infrastructure Planner

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Complete planning of complex device installations within the data center, considering standard business practices and established processes.
2. Assist in planning of data center layouts, cabling infrastructure, and power distribution to support stability, flexibility, and resiliency within the data center environment.
3. Demonstrate full understanding and knowledge of IT departmental responsibilities, change management, problem determination/resolution, and resource allocation.
4. Provide support and oversight as required for the IT Data Center Security Policy and IT Architecture.
5. Provide collaboration with Data Center Services teammates and other technology teams in support of corporate objectives, project goals and initiatives.
6. Demonstrate strong Project Management skills in order to support project activity coordination for the Data Center Services Team.
7. Develop and maintain documentation for supported IT Enterprise Infrastructure to include updates and support of Data Center Infrastructure Management (DCIM).
8. Retain ongoing knowledge of facilities management and technology within the supported IT Enterprise Infrastructure.

Qualifications
Required Qualifications
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor’s degree in Computer Science, Engineering, Information Systems, a related field, or equivalent education, related training, and work-related experience.
2. Minimum of 3 years of professional experience in infrastructure engineering
3. Understanding of enterprise infrastructure technologies including cloud, network, database, storage, platform, computing, and middleware

Preferred Qualifications
1. Bachelor's degree and ten years of experience or an equivalent combination of education and work experience.
2. Banking or financial services experience.

3. Extensive working knowledge of ServiceNow platform especially CMDB

4. Strong understanding of structured cabling standards and best practices including BICSI RCDD certification or equivalent

5. A demonstrated understanding of applied enterprise computing technology
6. Knowledge of data flow, mainframe/client server software, problem analysis and performance enhancement
7. A demonstrated understanding of project management
8. A demonstrated understanding of network interfaces and technologies
9. A demonstrated understanding of infrastructure cabling concepts and best practices
10. A demonstrated understanding of blade server technology and concepts
11. A demonstrated understanding of Data Center Infrastructure management tools (DCIM) including Nlyte software.

12. Communication - Excellent written and verbal communication skills for planning and troubleshooting with diverse teams and stakeholders.
13. Collaboration - Experience working effectively with engineering, operations, business teams, and vendors.
14. Problem-Solving - Strong analytical and problem-solving skills to make data-driven decisions under uncertainty.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.