URBN Warehouse Traffic Clerk

Traffic ClerkA Traffic Clerk supports the Traffic Coordinator with daily appointment, communication, and documentation work. The clerk handles high-volume, rule-based tasks, keeps systems and records accurate, and escalates exceptions to the Coordinator. You will perform department-specific tasks as assigned by the Supervisor/Manager and work with all organizational levels including fellow employees, customers, and management.Role ResponsibilitiesEnter, update, and maintain appointments in Kaleris within the Coordinator's rules, and apply the standard appointment types and slot structure.Make sure appointment details are complete and accurate (PROs, pallet counts, carrier, dates) and catch duplicates or missing information.Send confirmations and standard status emails, answer basic "where's my appointment" questions, and relay radio communication between the gate, dock, and yard.Keep daily logs, and prepare and update the daily reports the Coordinator and leadership rely on.Check trailer and door status and report it to the Coordinator, with limited floor time under safety protocol.Pass anything outside the standard rules (exceptions, late or no-show carriers, disputes, requests to jump the line) to the Coordinator.Role QualificationsMust be 18 years or olderHigh school degree or GED requiredProfessional written and verbal communicationProblem-solving and reporting skillsStrong computer skills; Microsoft Office SuiteMaintain acceptable attendance and must be able to work overtime as requiredComprehend and follow work instructions to meet productivity and quality standardsPhysical RequirementsAble to stand and walk for considerable distance throughout a shiftClimb, balance, kneel, crouch, or crawl for extended periodsReach, pull, push, and lift freight and other objects of various shapes, sizes, and weights up to 50 poundsOperate warehouse equipment safely as required for the position (i.e. pallet jack, box cutter, carts) which requires coordinated movementsThe PerksURBN offers comprehensive Perks & Benefits to employees. Availability and eligibility for specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings, and much more! For additional information visit www.urbn.com/work-with-us/benefits URBN offers a predictable pay increase schedule through our Step Program for designated roles— associates receive scheduled wage increases at 6 months, 1, 2, 3, 4, 5 years of tenure. Subject to change at company's discretion.EEO StatementURBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.