Medical Collections Specialist

About us

Clear Behavioral Health is dedicated to supporting individuals facing mental health and substance use challenges through compassionate, holistic, and evidence-based care. We provide a full continuum of services, including detox, dual diagnosis treatment, residential and outpatient programs, and specialized mental health services, all delivered by a multidisciplinary team of experienced clinicians and support professionals. Our person-centered approach focuses on treating the whole individual, while empowering clients with the tools, structure, and support needed to achieve long-term recovery and lasting stability

Duties and Responsibilities:

• Responsible for collecting, posting, and managing account payments for patient
• Answering questions from patients, clerical staff and insurance companies,
• Compiling and tracking outstanding balances owed to our providers
• Answering patient questions regarding their healthcare plans
• Review, research and resolve unpaid claims while working in an A/R module or reviewing aging reports
• Attend and participate in staff meetings as required.
• Accurately document all billing activities.

Minimum Qualifications:

• High school diploma or equivalent
• Minimum of 2 years of experience in medical coding or billing.
• Experience with billing, insurance collecting, patient collections with commercial health insurance payors.

Knowledge, Skills, and Abilities:

• Comprehensive understanding of medical terminology and procedures.
• Organized with the ability to prioritize work and exercise independent judgment.
• Demonstrated time management skills.
• Attention to detail and a high level of accuracy, especially when dealing with a large volume of claims.
• Adept in reading and understanding insurance documentation.
• Exceptional communication skills, both written and verbal.
• Ability to thrive both independently and within a team.
• Familiar with electronic health record (EHR) systems.

Benefits:

• Medical, dental, and vision insurance
• Life and disability coverage
• 401k and 401k matching
• Paid sick, time off, and holidays
• Employee Assistance Program
• Professional development opportunities
• Other company - sponsored wellness or support programs

Pay:

• $25-$27 per hour.

Schedule:

• The schedule is Monday through Friday fully on-site in Torrance.