Director of Quality

This role is responsible for the overall quality of the products manufactured or sourced for our clients’ customers. Directly supervise a team of Quality Engineers and Technicians. This position reports to the VP of Engineering & Operations.

Worksite Location:
Onsite, Minneapolis, MN
Compensation & Benefits:
Competitive base salary, aligned with experience, ideal salary range of $175 - $200k with bonus opportunity of 15%.
Comprehensive benefits package (medical, dental, disability, life insurance), short & long- term disability, retirement savings plan with employer contribution, educational assistance, and paid time off & holidays.

Roles & Responsibilities:

• Develops and communicates quality goals and performance metrics to achieve company objectives.
• Collaborates with management and senior staff across departments to develop and maintain quality standards to address internal and external quality requirements.
• Evaluates production operations from a strategic level to ensure products meet quality, integrity, functionality and other specifications and requirements.
• Ensures quality system processes, procedures and records are maintained and effectively implemented. Supports IATF16949 efforts, ensuring the timely follow-up on open issues related to the Quality System.
• Facilitates and oversees the effective implementation of quality controls and risk assessments in new product introductions and change management using established methodologies.
• Oversees quality problem investigations and the implementation of corrective and/or preventative action when the product or process does not conform to stated requirements. Reviews the implementation of effective preventative action based upon the regular review of quality assurance data to reduce variation and waste and meet company goals and objectives. Ensures the timely disposition of non-conforming materials.
• Develops and maintains the warranty and product return processes and ensures processes are in place to identify opportunities, create action plans, and to provide feedback for product and process improvements.
• Responsible for the ongoing management and development of assigned employees to produce a high-performing quality organization. Determines staffing and skill requirements to meet organizational needs and implements plans to satisfy those requirements.
• Monitors the use and effectiveness of the Quality system process. Reviews metrics and results on a regular basis to identify trends and/or potential problem areas.

Required Skills & Experience:

• B.S. Mechanical Engineering or equivalent
• 10 years of quality engineering experience
• 5 years minimum management experience
• Industry experience with ISO 9001, APQP, 8D and strong problem-solving skills
• Experience working directly with customers
• Ability to recruit, retain, coach and build a high performing team.