Commercial Operations Intern

Dorman was founded on the belief that people should have greater freedom to fix motor vehicles. For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket replacement products engineered to save time and money, and increase convenience and reliability. Founded and headquartered in the United States, we are a pioneering global organization offering an always-evolving catalog of automotive, heavy-duty and specialty vehicle products. Today, we have more than 3,800 employees across 29 different locations, with a family of brands that also includes SuperATV and Dayton Parts. Publicly traded under the stock ticker DORM, reaching a revenue of $2.13 billion in 2025.

Everyone who works at Dorman is called a Contributor. We need everyone, regardless of role and experience, to contribute to our success. That means everyone has a unique ability to make an impact on the business. We encourage all our Contributors to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman.

Job Summary

Commercial Operations serves as the connection point between Product Management and Sales comprised of Pricing, Business Insights, Category Management and CRM helping turn data and strategy into commercial results. The team drives profitable growth by creating consistent processes, fostering cross-functional collaboration, and delivering actionable insights that enable better, faster decisions. Through close partnership with Product and Sales, Commercial Operations helps identify opportunities, improve execution, support commercialization, and ensure resources are focused on the initiatives that create the greatest business impact.

Primary Duties

Business Insights & Analytics

• Support project-based analysis related to new products, category performance, customer trends, market opportunities, and sales effectiveness.
• Assist with reporting, dashboards, data validation, and development of insights to support business decisions.

Category Management

• Conduct market, customer, and competitive research to identify growth opportunities and assortment gaps.
• Support customer presentations, line reviews, and category performance analyses.

Strategic Pricing

• Assist with pricing research, competitive price monitoring, and pricing analytics.
• Help evaluate pricing opportunities and measure the impact of pricing actions on sales and profitability.

Sales Operations & Commercial Programs

• Support sales ROI analyses, customer opportunity tracking, and commercial initiative execution.
• Help document processes, maintain tools, and improve workflow consistency across teams.

Salesforce & Commercial Process Improvement

• Transform CRM data into strategic insights to drive business
• Support efforts to improve reporting, user adoption, and commercial data accuracy.

Qualifications

• Must be detail-oriented, highly organized, resourceful, and work well in a cross-functional team environment.
• Must be able to develop relationships and initiate, communicate, and take actions to resolve issues both internally and externally.
• Physical Requirement: Capability to lift 20 pounds.
• Working Conditions: While performing the duties of this job, the employee is regularly required to reach, swivel, carry items from one area to another, and speak and actively listen. Noise level is usually moderate.

Education / Experience

• Currently enrolled in a college/university and pursuing a Bachelor's Degree
• Prefer a 3rd year student

What the Intern Will Learn

• Hands-on experience working with business leaders across Sales, Product Management, Analytics, and Pricing.
• Exposure to real-world commercial strategy, data-driven decision making, and cross-functional project management.
• Opportunities to influence meaningful business initiatives while developing analytical, communication, and problem-solving skills.

The US base rate for this full-time position is $22/hrThe actual base pay offered to the successful candidate will depend on multiple factors, including but not limited to job-related knowledge and skills, experience, business needs, geographical location, and internal pay equity. Compensation decisions are made based on the specific facts and circumstances of each role and candidate.

Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. EEO/AA Employer M/F/D/V. www.DormanProducts.com