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UPS is hiring : Creative Director in Atlanta

UPS is hiring : Creative Director in Atlanta

MediabistroAtlanta, GA, United States
10 hours ago
Job type
  • Full-time
Job description

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day.

UPS is a purpose-driven company, committed to moving the world forward by delivering what matters. The company's Global Communications team is made up of leaders who are passionate about this purpose and committed to telling UPS's story to stakeholders around the world.

Role Overview

The Creative Director will define and execute a creative vision that aligns with UPS’s strategy and Global Communications priorities, elevating the brand through world-class storytelling and engaging diverse audiences. This role calls for expertise in creative direction, narrative development, and visual storytelling across formats, ensuring every piece of content is strategically aligned and creatively strong.

Responsibilities

  • Champion narrative excellence by guiding teams to craft compelling stories that reflect UPS’s values, mission and voice.
  • Define and execute a creative vision that puts audience needs and creative excellence first, in partnership with the VP and in alignment with UPS’s Global Communications strategy and the Creative Studio’s goals.
  • Inspire innovative thinking and ensure every project is relevant, original, and impactful for UPS’s diverse audiences.

Innovation & Modernization

  • Champion and implement the adoption of AI, automation, and emerging technologies to enhance creative workflows and increase audience engagement.
  • Lead experimentation with techniques, new tools and processes to keep the studio at the forefront of creative trends.

    • Operational Leadership

  • Manage and optimize daily studio operations, including managing project intake, prioritization and creative resourcing.
  • Oversee infrastructure to support efficient workflows.
  • Participate in budget planning and management in partnership with the VP.
  • Oversee creative strategy, planning, and execution for large-scale virtual, hybrid, and live events.

    • Team Leadership & Development

  • Build a world-class creative team that elevates morale and accountability.

    • External Partnerships

  • Build and maintain relationships with external agencies, freelancers, and partners to supplement in-house capabilities and expand creative perspectives.

    • Continuous Improvement

  • Drive ongoing improvement of creative impact using data-driven insights.
  • Ensure projects are managed for visibility and alignment.
  • Lead the team in setting and reviewing KPIs for creative excellence and audience relevance.

    • Qualifications

  • 10+ years of experience in creative services, preferably in both in-house and / or agency environments, 5+ years in managing in-house creative teams.
  • Strong operational background with hands-on experience managing creative pipelines, tools, vendors and archiving assets.
  • Strategic thinker with a track record of integrating creative disciplines.
  • Experience modernizing teams through new tools.
  • Proven ability to manage a team and influence contributors.
  • Excellent interpersonal and communication skills in a dynamic environment.
  • Comfortable navigating resistance to change and coaching team members through transformation.
  • Experience with data-driven creative measurement and continuous improvement.
  • Experience managing or collaborating with external agencies, freelancers, or partners.

    • Preferred Qualifications

  • Experience in enterprise or corporate communications environments.
  • Experience in overseeing and managing live, hybrid and virtual events.
  • Familiarity with enterprise DAM systems and metadata best practices.
  • Working knowledge of AI tools for design, storytelling, or content creation.

    • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. UPS is an equal opportunity employer.

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    Creative Director • Atlanta, GA, United States

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