SUMMER 2027 Front Desk and Concessions | Raintree Lake

Since 1967, Midwest Pool Management has delivered unparalleled pool management services, creating safe, professional, and positive aquatic environments. Midwest Pool Management is hiring Front Desk and Concession Attendants for the upcoming summer season at facilities throughout the Kansas City area.Front Desk and Concession Attendants play a key role in creating a welcoming first impression for guests, supporting daily front desk operations, and providing excellent customer service to guests. This position is ideal for individuals who are organized, friendly, and comfortable handling transactions in a fast-paced environment.Schedule & PaySchedule: Mornings, afternoons, evenings, weekends, and holidaysEmployment Type: Part-time, Seasonal (May–September)Pay: Starting at $15.00 per hourQualifications18 years of age preferred, but not requiredMust be at least 16 years of age by the start of employmentCustomer service experience in retail, food service, or hospitality preferredDependable, positive, and able to work accurately in a fast-paced environmentWillingness to accept guidance and supervisionStrong communication and customer service skillsAvailability May through September, including evenings, weekends, and holidaysReliable transportationFront Desk ResponsibilitiesAdmit pool patrons quickly and accuratelyBasic math skills, including the ability to calculate totals and provide accurate changeAbility to handle cash, credit, and check transactions accurately and responsiblyRedeem coupons and process payments correctlyCount and balance cash drawers at the beginning and end of shiftsGreet guests as they enter and exit the facilityAnswer guest questions and escalate concerns to management when necessaryResolve guest concerns professionally and provide relevant informationMaintain a clean, organized, and professional front desk areaKeep accurate records and reports of transactionsPerform additional duties as assignedConcessions ResponsibilitiesSell items quickly and accuratelyComplete daily inventory forms accuratelyProduce and serve hot menu items safely and consistentlyProvide excellent customer service and escalate complaints to a supervisor as neededEnsure cleanliness and sanitation of the concession areaMaintain a professional appearance and wear the required uniform while on dutyKnow your schedule and arrive to work on time and preparedPerform additional duties as assignedCertifications & TrainingTraining is provided and must be successfully completed prior to workingConcessionsMust have, or must obtain, a food handlers permitOn-the-job training will be provided to ensure safe food handling, cash handling, and operation of concession equipment