Case Worker

The Salvation Army Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

1. BASIC PURPOSE

The purpose of this position is to provide support and coordination for children and youth at the Garden Street Family Shelter.

1. ESSENTIAL DUTIES AND RESPONSIBILITIES
2. Coordinate care coordination of for shelter children and youth
3. Coordinate case services with county social workers
4. Prepare and plan children's activities for school break (Winter, Spring, Summer, etc.)
5. Transport students to and from school, if needed
6. Refer at-risk children to partner agencies for intervention
7. Serve as a liaison to local school and school districts
8. Coordinate educational supports for school aged children
9. Coordinate volunteer mentors/tutors for educational supports
10. Serve on Emergency Disaster Services (EDS) team
11. Monitor and observe participants for safety and program policy compliance
12. Maintain and organize facility logs (write-ups, overnights, etc.)
13. Maintain accurate participant records in various information management systems; and generate reports as requested
14. Coordinate on-site recreational activities and maintain good relationships with families
15. Serve as liaison between the shelter and Oakland Garden Street Corps
16. Serve and participate on the case conference team
17. Maintain and execute confidential information according to HIPPA standards
18. Maintain a highly detailed and organized filling system
19. Answer phone, handle routine questions and direct calls
20. Utilize harm reduction and trauma informed care principles
21. Maintain a professional image and procedures for the front office
22. Complete written documentation of participant infractions
23. Maintain a neat and organized filling system
24. Check and respond to emails and voicemails on a regular basis
25. Adhere to confidentiality standards
26. Other duties as assigned
27. KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS
28. Ability to speak and write the English language at a high and professional level
29. High degree of confidentiality
30. Computer literate in Microsoft Office applications Word, Excel and Outlook preferred
31. Excellent communication skills, both written and verbal.
32. Excellent and professional telephone etiquette and presence
33. High degree of organizational skills
34. Approach problem solving creatively
35. Strong ability to utilize a high level of time management and handling multiple tasks
36. CERTIFICATES, LICENSES, REGISTRATIONS
37. High school diploma
38. Minimum three (3) years experience in social services, case management, child services or related field
39. Must possess a valid California Class C Driver License, and ability to drive a Salvation Army vehicle
40. Must be 21 years or older
41. Complete The Salvation Army vehicle course training
42. PHYSICAL REQUIREMENTS:
43. Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis
44. Ability to grasp, push, and/or pull objects
45. Ability to reach overhead
46. Ability to operate telephone
47. Ability to lift up to 25-40 lbs.
48. Ability to operate a computer
49. Ability to process written, visual, and/or verbal information
50. Ability to operate basic office equipment and tools PC, Fax Machine, Telephone, Calculator, Copier, Printer.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.