Concierge

About Us:

• Integrated Real Estate Group is home to over 1,200 employees who work across 43 communities in Texas, plus 1 in Oklahoma.
• During our 20+ year history, we have developed over 15,000 units at a total cost exceeding $2 billion.
• What sets IREG apart is our diverse range of housing options that we offer.
• We provide affordable housing for seniors, workforce housing (for people earning 80% of the average income), and market-rate housing, including multi-family, active adult, independent living, assisted living, and memory care.
• Be part of a team committed to building thriving spaces and enhancing lives.

Apply now to contribute to our legacy of success and innovation.

Concierge, Full-Time About the Role:

• The Concierge serves as the first point of contact for visitors, residents, and callers at the community’s front reception desk.
• This role represents the community in a professional and courteous manner, ensuring all inquiries are handled efficiently and directed appropriately.

Responsibilities:

• Visitor Greeting: Welcome all visitors with a warm, professional demeanor.
• Ensure visitors sign in and notify residents of their arrival as appropriate.

Community Representation:

• Promote a positive image of the community and serve as an ambassador to visitors.
• Provide general information and refer prospective residents and families to the marketing team.

Phone Management:

• Answer incoming calls, direct them to the appropriate staff or residents, and maintain logs of emergency and contact numbers.

Mail & Packages:

• Receive, sort, and distribute incoming mail and packages.
• Coordinate outgoing mail and ensure proper handling by postal or shipping carriers.

Administrative Assistance:

• Assist with monthly resident statements, invoice entry, and accounts payable coding.
• Support event reservations and mailings as needed.

Office Support:

• Order office supplies, assist with resident programs, and maintain community rosters and documentation.

Emergency Response:

• Respond to resident emergencies by contacting appropriate internal and external parties in accordance with established protocols.
• Assist with disaster management and evacuation procedures as needed.

Community Tours:

• Provide tours to prospective residents and families when marketing or administrative personnel are unavailable.

Clerical Tasks:

• Perform basic typing, filing, and other clerical duties as assigned.

Training & Compliance:

• Complete all required training and attend in-service meetings.

Other Duties:

• Perform additional tasks as requested by the supervisor.

Qualifications:

• Education: High school diploma or GED preferred.

Experience:

• Minimum of one (1) year of related experience or training; equivalent combinations of education and experience may be considered.

Skills:

• Basic typing and computer skills, with proficiency in Microsoft Windows and word processing applications.

Benefits (Must be a Full-Time employee for 90 days):

• Paid Time Off Paid Holidays Medical Insurance Dental Insurance Vision Insurance Life Insurance Disability Critical Illness & Accident Coverage Legal & ID Theft Education Assistance Referral Programs – employees and residents Rent Discount Workers Comp (If applicable) ZayZoon - access 50% earned wages anytime Integrated Real Estate Group is an Equal Opportunity Employer.
• Integrated Real Estate Group participates in e-verify for employment authorization verification. #IND2 Powered by JazzHR