HR Generalist

Human Resources Generalist

The Human Resources (HR) Generalist position is a key role that partners with management on business decisions related to people strategy and supports all Human Resource-related activity for internal client groups including but not limited to Media, Marketing, and Finance. Responsibilities include an emphasis on strategic people partnership and a focus on employee relations management and performance management. Through active listening, sound advice and effective coaching, the HRG will build trusted relationships with and be sought for advice from leaders, managers, employees and HR Centers of Excellence.

Interact and engage with all levels of associate population. Additionally, be able to influence without direct authority across a dynamic highly matrixed, team environment. Directly collaborate with and support Global Finance and Human Resources Leadership Teams from HR perspective. Support, investigate, counsel, and coach in the following ways : Conduct investigations on claims received, prepare and implement RIFs and involuntary terminations, work with managers to create and deliver written disciplinary actions, ensure that employees receive timely, objective and actionable feedback, assist in maintaining a positive work environment. Work closely with management and employees to improve work relationships, increase employee engagement and morale, productivity and retention. Partners with managers and team leads to support and guide them through the performance management process, including goal setting, employee development initiatives, mid-year and year-end processes. Provides coaching and support to managers on handling performance concerns including giving feedback, creating coaching and development plans for employees. Partner with managers on delivering and maintaining Performance Improvement Plans and track progress in collaboration with leadership. Drive and provide feedback to COE's to continuously improve overall HR initiatives such as : annual merit process, performance management lifecycle, mentoring, recognition initiatives, HRIS reporting, associate survey reporting, etc. Ensure adherence to company policies and procedures. Apply knowledge of HR practices & principles and the laws and regulations affecting HR. Run various HRIS reports to create routine and ad hoc reports for your needs, and your clients' needs including turnover analysis, recognition reports, promotion reports, etc. Routinely gain insights to drive business decision and transformations with data. Handle multiple demands simultaneously and meet aggressive deadlines. Keep your fingers on the pulse of the organization by conducting exit interviews and stay interviews; provide feedback to your clients on key themes while maintaining the confidentiality of individuals. Document resignation trends and coach leadership on ways to minimize voluntary turnover. Coach and advise employees on problem resolution; help them identify solutions and encourage them to constructively resolve conflicts. Continuously look for and recommend the most efficient organizational design. More tactically, will need to coordinate employee transfers or promotions into open positions, ensuring smooth transitions, and provide feedback on resulting salary changes as needed. Client-centered approach; acknowledge and / or respond to inquiries from clients and colleagues promptly. Leverage HR knowledge to partner with the business on special initiatives, org restructuring, workforce planning and succession management. Ability and interest to learn the business' core functions, culture, industry and competition.

What you'll bring with you :

3-5+ years of cumulative HR experience with at least 2 years in an HR generalist / Coordinator role. Excellent written and verbal communication skills. Ability to handle data with confidentiality. Excellent problem-solving skills; highly motivated and results-oriented. Strong interpersonal and relationship-building skills including experience addressing and working with senior leaders across the organization. Ability to analyze data and recommend changes based on the analysis. Experience leading programs and projects through to completion. Emotional intelligence competence and ease in expressing a view point to build effective solutions.

Why you might stand out from other talent :

Bachelor's degree in related field. Proficiency with standard computer applications (MS Office) and HRIS databases (SAP preferred). Strong Excel skills. Proven track record to proactively identify and implement effective solutions. Self-starter with a drive for results. Adaptability to changes and pivoting of priorities.

When you join us, we'll create something EPIC together. Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers.

Act with integrity. We are transparent and have the courage to do the right thing. Work together to win together. We believe collaboration is the catalyst that unlocks our full potential. Innovate with purpose. We shape the market with big ideas that drive big outcomes. Respect all voices. We embrace differences and foster a culture of connection and belonging. Empower with accountability. We trust each other to own and deliver on common goals.

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following : Time to Recharge : Flexible time off (FTO), 15 paid holidays. Time to Recover : Paid sick time. Family Well-Being : Parental / new child leave, childcare & elder care assistance, adoption assistance. Extra Perks : Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling. Epsilon benefits are subject to eligibility requirements and other terms.

Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.

For San Francisco Bay and Los Angeles Areas : Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.