About the Role
Lakeside Software is seeking a highly organized and proactive HR Generalist to join our People & Culture team in Boston. This hybrid position requires being in the office 2–3 days per week to support collaboration, connection, and on-site projects.
This role is ideal for someone who enjoys working across a wide range of HR functions, thrives in a collaborative environment, and has a strong sense of ownership for both process and detail. The HR Generalist will serve as the operational backbone of our People team—supporting projects, programs, and day-to-day administrative excellence across the employee lifecycle. From onboarding and benefits coordination to data integrity, compliance, and process improvement, this person will help build a thoughtful, efficient, and high-trust HR function that scales with Lakeside’s growth.
Key Responsibilities
People Operations & Administration
- Maintain employee records, data accuracy, and reporting within HRIS and supporting systems.
- Manage documentation for new hires, terminations, promotions, and policy changes; ensure compliance with state and federal regulations.
- Partner with Payroll and Finance to ensure accuracy of pay, bonuses, and benefits deductions.
- Oversee employment verification, background checks, and compliance filings.
- Coordinate benefits administration and open enrollment, partnering with brokers and vendors to support employees.
Programs & Projects
Support the VP of People & Culture in executing HR projects such as job leveling, compensation reviews, and engagement initiatives.Lead process documentation and project tracking for recurring HR cycles (open enrollment, performance reviews, compliance training).Partner with leadership on new HR programs related to wellness, professional development, and recognition.Collaborate with global HR counterparts and cross-functional teams (Finance, IT, Legal) to ensure consistent practices and data integrity.Employee Experience & Communication
Serve as a first point of contact for HR questions, providing clear and timely guidance to employees.Support new hire onboarding logistics, communication, and employee documentation.Draft and distribute internal HR communications, alerts, and process updates.Uphold a positive, approachable, and professional tone in every interaction, helping maintain Lakeside’s culture of respect and accountability.Requirements
3–5 years of experience in HR, People Operations, or HR Administration; experience in a SaaS or technology environment preferred.Strong project management skills—able to handle multiple priorities with precision and follow-through.Demonstrated success managing confidential employee data and sensitive communications.Excellent written and verbal communication; strong attention to accuracy and detail.Proficiency with HRIS systems (ADP Workforce Now preferred) and Microsoft Office or Google Workspace.Familiarity with U.S. employment laws and HR best practices.Collaborative mindset with the ability to partner across levels and functions.Benefits
Why Join Lakeside
At Lakeside, we combine technical excellence with a human-centered culture. You’ll be joining a team that values integrity, thoughtful growth, and connection. The HR Generalist will play a vital role in shaping how we operate day-to-day and how we scale our people practices for the future. Our Boston office offers a welcoming, collaborative environment that encourages in-person teamwork while supporting flexibility through our hybrid schedule (2–3 days per week in office).
Benefits
Medical, Dental & Vision InsuranceFlexible Spending AccountsShort & Long-Term Disability InsuranceCompany Paid & Voluntary Life Insurance401(k) with Matching11 Company Holidays20 Days PTO + 5 Paid Sick DaysProfessional Development OpportunitiesCollaborative, inclusive culture