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Software Administrator
Software AdministratorLink Technologies • Las Vegas, NV, US
Software Administrator

Software Administrator

Link Technologies • Las Vegas, NV, US
11 days ago
Job type
  • Full-time
Job description

Link Technologies (LinkTechConsulting.com), a Las Vegas based IT consulting firm, is currently seeking a Software Administrator to join our team. Employer asks for I-9 information.

QUALIFICATIONS

  • Bachelor’s degree in a related field or two (2) years equivalent training and experience.
  • Two (2) years of experience with software asset management or equivalent experience.
  • Previous project management experience and responsibilities may be helpful.
  • Evaluates alternatives and identifies solutions using systematic, multi-step approaches.
  • Facilitates discussion and resolves conflicts.
  • Achieves customer satisfaction.
  • Seeks advice from more senior personnel.
  • Demonstrates effective decision-making skills, including knowledge of how and when to escalate issues to higher levels.
  • Analyzes the risks and future impact of decisions.
  • Software Asset Management Certifications (CSAM, SAMS) a plus.
  • Experience with SharePoint, Microsoft Project, and PowerBI is helpful.
  • Working knowledge of ServiceNow incident tracking.
  • Knowledge of Flexera or similar software tracking system is a plus.

RESPONSIBILITIES

  • Process software requests (Flexera / ServiceNow).
  • Ensure adherence to strict software licensing requirements.
  • Work closely with desktop engineers to download requested software and ensure asset tracking is up to date.
  • Proactively work to ensure annual maintenance agreements are in place prior to downloading any software.
  • Conduct analysis of business information systems using applied knowledge and principals (systems approach) and assists in determining appropriate solution for problems including continuous improvement efforts.
  • Assist in collecting, assembling, and analyzing requirements to meet the needs of the organization.
  • May meet with process owner and team members to ensure all requirements are met.
  • May assist with project documentation as well as process mapping.
  • May perform data entry and processes request for information through reporting capabilities.
  • May coordinate or participate in project tasks, such as testing and end-user training.
  • Assist with communication to all levels of the organization.
  • Perform other duties as assigned by management.
  • Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity / expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.

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    Software Administrator • Las Vegas, NV, US

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