Technical Lead

Job description

Role Technical Lead for Service Cloud Experience Cloud Customer Community CRM Analytics

10 years of experience in implementing Service Cloud Sales Cloud and Experience CloudCustomer functionality

Experienced with CongaApttus products docuSign

Copado Deployment experienced

Develop documentation Business Requirements Solution Design Documentation and obtaining customer signatures as appropriate

Create requirements and groom the offshore team

Provide solution and functional mapping for Data Migration activities

Good hands experience in Experience Cloud functionality

Good understanding of overall SFDC architecture landscape

Good work experience in Reports and Dashboards

Experience on CRM Analytics

Experience on driving data migration activities

Should have at least 3 or more certificates

Proven experience of Solution Architecture for Salesforce Transformation Engagements

Experience in engaging with business and IT stakeholders for designing Salesforce solutions

Good understanding of digital transformations taking place in the Industry involving Salesforce applications

Strong spoken and written communication articulation skills for business and IT leadership stakeholders Ability to manage and deliver multiple priorities within constraints timelines and others

Leadership skills with ability to influence and negotiate internal and external stakeholders

A proven team player

Proven CXO engagement skills

Skills

Salesforce Development

Required Skills : Salesforce

Additional Skills : CRM / ERP