Job Description
Job Description
We are seeking a Guest Service Agent to become a part of our team!
Evening shifts are available and we're prioritizing part-time applicant for the moment.
11PM-7AM Night audit Shift
Responsibilities :
- Register and assign rooms to guests.
- Confirm phone and online reservations.
- Respond to guest needs, requests, and complaints.
- Collect payment from departing guests.
- Keep records of occupied rooms and guests.
- Communicate pertinent guest information to designated departments.
Qualifications :
Previous experience in customer service, front desk service, or other related fieldsAbility to build rapport with guests.Strong organizational skillsExcellent written and verbal communication skills