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Program Manager, Systems Transformation
Program Manager, Systems TransformationSuccess Academy Charter School • New York, NY, US
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Program Manager, Systems Transformation

Program Manager, Systems Transformation

Success Academy Charter School • New York, NY, US
16 hours ago
Job type
  • Full-time
Job description

Success Academy Charter Schools is the largest, fastest-growing network of public charter schools in New York City. We commit to providing every child in NYC a rigorous, whole-child education regardless of zip code or economic status. We are seeking a Program Manager, Systems Transformation to lead the end-to-end transformation of our academic technology stack, a critical business-side program that will shape how we centrally manage and support K-12 education across our 59 schools.

Key Responsibilities

  • Lead the program management of the academic technology stack transformation, partnering with cross-functional stakeholders at the network office, tech teams, and external vendors.
  • Act as the single point of contact, ensuring instructional priorities and operational needs are embedded at every stage of the transformation.
  • Coordinate across multiple workstreams to ensure effective communication, resource alignment, and milestone tracking across functions.
  • Translate business needs into clear requirements for technology teams, supporting the development of project charters, rollout plans, and change management strategies.
  • Lead program documentation, cross-functional updates, and executive reporting to keep stakeholders informed and engaged.
  • Identify and flag risks, dependencies, and execution challenges early—ensuring mitigation plans are in place.
  • Partner to refine and redesign scalable processes that strengthen content and assessment operations across our CMS, LMS, and related systems.
  • Drive ongoing collaboration with school staff, ensuring user experience and operational feasibility remain central to platform decisions.

Qualifications

  • 5+ years of program management, operations, or system transformation experience.
  • Demonstrated success managing large-scale technology implementations with cross-functional alignment and organizational adoption.
  • Strong strategic planning and project management skills, managing multiple workstreams and stakeholders.
  • Experience translating stakeholder needs into practical systems, workflows, and implementation plans, especially in high-change, user-centered environments.
  • Ability to navigate fast-paced environments with evolving priorities and competing inputs.
  • Skilled at simplifying complexity, navigating ambiguity, and helping others make sense of change.
  • Confident communicator, able to write and present clearly across executive, technical, and school-based audiences.
  • Highly organized and process-driven, with strong ownership and follow-through.
  • Proficiency with Google Workspace and project management platforms such as Monday.com.
  • Compensation

    $110,000 – $125,000 USD. Exact compensation may vary based on skills and experience.

    Equal Employment Opportunity

    Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth.

    Applicant Contact

    By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our Privacy Policy.

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    Program Manager • New York, NY, US

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