Solutions Coordinator

Job Description

Job Description

Salary : 65,000

Solutions Coordinator

On-Site Only | Location : Sterling, VA | MondayFriday, 7 : 00 AM 4 : 00 PM

At Excel Courier, were more than logisticswere a trusted partner in mission critical, high value asset logistics that keep lives and businesses moving. Were looking for a Solutions Coordinator who thrives on getting the details right, keeping the wheels turning, and never backing down from a challenge.

If youre a fast-moving, service-driven problem-solver who takes pride in follow-through and building strong relationships, youll fit right in.

What Youll Do

As our Solutions Coordinator, youll support on-time, high-quality service for our Solutions clients by coordinating the people, training, and resources that make it all work. Youll :

• Ensure our daily operations align with client expectations and SOPs
• Coordinate and schedule teamsincluding backups when needed
• Conduct worksite visits to ensure performance and compliance
• Proactively handle training and materials needed for each account
• Help recruit and onboard new vendors
• Manage documentation and administrative tasks around scope, billing, and communications
• Work directly with customers and vendors to build relationships based on trust
• Keep operations sharp by identifying and acting on areas for continuous improvement

What You Bring

Job Details

Why Excel Courier?

Were a team of scrapy, mission-driven people who care deeply about service and getting it right the first time. We offer :