Customer Service Representative

As a dynamic solutions provider, Solomark Solutions specializes in delivering tailored marketing strategies that address the unique needs of every business we serve. Our mission goes beyond business growth as we are equally committed to the development of our people.

Our Florida-based company is seeking a passionate and enthusiastic Customer Service Representative to be the dazzling first impression for our clientele! As the go-to person for all things enrollment, you'll create stellar customer experiences that leave a lasting positive mark. If you're a people-person with a drive to achieve, we have room for someone like you!

Key Duties of a Customer Service Representative :

• Build strong in-person customer relationships by actively listening to their needs.
• Provide tailored product recommendations to meet individual customer requirements.
• Manage customer accounts effectively, addressing concerns and complaints promptly.
• Offer personalized solutions to foster lasting customer loyalty.
• Collaborate with marketing, sales, and other AT&T representatives to develop sales strategies that enhance performance and customer satisfaction.
• Stay informed about all products, services, and promotions to optimize sales opportunities and effectively assist customers.
• Document customer interactions and sales activities to accurately track sales performance and customer retention efforts.