Global Product Lead, GTM Intelligence And Optimization
This role may also be located in our Playa Vista, CA campus. Applicants in the County of Los Angeles : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Applicants in San Francisco : Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act. Note : By applying to this position you will have an opportunity to share your preferred working location from the following : New York, NY, USA; Ann Arbor, MI, USA; Chicago, IL, USA; Mountain View, CA, USA; Los Angeles, CA, USA; San Francisco, CA, USA.
Minimum qualifications :
Preferred qualifications :
About The Job
Google's Product and Tools Operations team (gPTO) leverages deep user, operational, and technical insights to innovate Google's Ads products into customer experiences that are so intuitive (or automated) that they require no support at all. gPTO partners closely with gTech's Support, Professional Services, Product Management, and Engineering teams to innovate and simplify our Ads products and build the productivity tools ecosystem for gTech users. By building excellent communication channels, unifying customer data and applying AI, we empower GCS with actionable insights and a holistic view of our customers to create exceptional customer experiences, and drive growth. Our team sits within the Sales Analytics Solutions (SAS) organization in Global Customer Solutions (GCS). When our SMB advertisers and publishers are happy, so are we! Our GCS team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. SAS powers GCS growth at scale by shaping and delivering the tools and insights that enable our sellers and customers to be successful.Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
The US base salary range for this full-time position is $118,000-$170,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
Learn more about benefits at Google.
Responsibilities
Derive critical insights from product metrics, customer feedback and data analysis to unlock opportunities for improvement and synthesize to inform product roadmap and critical feature recommendations. Manage the development of the product roadmap through your knowledge of the GCS user, workflows, sales and marketing processes, and initiatives. Identify gaps in current solutions, prioritizing and crafting business cases to validate the importance of new feature requests. Articulate business requirements to our product management and engineering teams and influence the product experience. Partner with leadership and cross-functional stakeholders to understand and prioritize business needs, build consensus, and communicate requirements. Collaborate with product teams on design sprints, Product Requirements Documents (PRDs), and product / sales pilots. Articulate a goal for your area, where we need to improve now and where we want to go to drive an overall roadmap.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity / expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know Your Rights : Workplace Discrimination Is Illegal, Belonging at Google, and How We Hire.
Gtm Lead • San Francisco, CA, US