KEY HOLDER, Part-Time

Job Description

Job Description

OVERVIEW

This step position has additional responsibility for a receiver / stocker / cashier who wants to advance to a management position and has an above average, proven work record.

This position performs the management processes required to open and close the store and a resource for employees to ensure the success of the SVdP mission.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Receiver / Stocker / Cashier Responsibilities :

• Performs all requirements of current position with an above competent rating
• Supports mission of SVdP

Financial Responsibilities :

• Accountable for keeping proper inventory controls and cash controls
• Operates POS system, opening and closing, completes credit and cash refund transactions
• Uses own transportation to complete bank deposits

Store Management Responsibilities :

• Assumes responsibility of total store operation when acting as manager on duty
• Assists with processing, stocking, pricing and merchandising donated items
• Knowledgeable about product and services and ensures that customer service resolution procedures are followed by staff and volunteers
• Assists with making appropriate schedule changes due to absences
• Other duties as assigned

Employee Relations Responsibilities : (employees and volunteers)

• Assists applicants with application process and provides input to hiring process
• Plans, organizes staff assignments; examines work for exactness, neatness and conformance to policies and procedures
• Respected resource to other employees
• Gives recognition to staff for their performance
• Limited supervisory responsibilities

Organization Mission and Policies :

Supports and demonstrates excellent customer assistance by following the SVdP Customer Service Motto to S erve our V aluable Customers with D istinction and P urpose which defines our valuable customers as both internal and external;

i.e. co-workers, neighbors, donators, vendors, organizational contacts and thrift store consumers.

EDUCATION, CERTIFICATIONS AND EXPERIENCE

• High school diploma or general education degree (GED)
• Two (2) years related experience and / or training; or equivalent combination of education and experience.

SKILLS AND ABILITIES REQUIREMENTS

• Knowledge of :
• Mathematics and reading comprehension (Intermediate level)
• Skills and Abilities :
• Oral and written communication to wide and varied audiences
• Customer service
• Follow directions
• Work on multiple projects at once in fast-paced environment
• Attention to detail
• Count change
• Attention to detail
• Work a flexible schedule
• Physical :
• Frequently lift and / or move up to 50 pounds and occasionally lift up to 100 pounds
• Regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; talk or hear
• Occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl
• Occasionally works near moving mechanical parts, if applicable.
• Occasionally works in high precarious places.
• Occasionally exposed to outdoor weather conditions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.