Sr. Manager, Executive Protection & Security Operations

Executive Protection & Security Operations Manager

Moving people. Shaping the future. At Otis, we take pride in leading the industry we founded - elevators, escalators and moving walkways. We became an independent, publicly traded company in early 2020 and are excited about our future as we implement our Otis Vision Statement : We give people freedom to connect and thrive in a taller, faster, smarter world. We feel there has never been a better time to join our team.

Otis Worldwide Corporation is seeking a highly skilled and discreet Executive Protection & Security Operations Manager to lead and manage all aspects of personal security for the CEO and other senior executive leaders as required. This role ensures the safety, security, and privacy across all environments-domestic, international, corporate, and public-while maintaining the highest standards of professionalism and confidentiality. This position reports to the Director, Global Security and will be based in Farmington, CT.

Key Responsibilities :

Executive Protection Operations :

Lead and oversee security operations in support of global executive protection efforts.

Develop and execute comprehensive protection strategies for the CEO and other executives as required, including travel risk assessments, route planning, and venue security.

Provide close protection during travel, public appearances, and high-profile events.

Coordinate with local law enforcement, private security, and internal stakeholders to ensure seamless security coverage.

Vendor Oversight & Deployment :

Supervise the deployment of Executive Protection (EP) vendors, ensuring they are properly vetted, licensed, trained, and equipped.

Conduct regular performance evaluations and compliance checks.

Maintain a roster of approved EP personnel and ensure readiness for rapid deployment.

Security Operations :

Serve as a key contributor to the Global Security team, supporting strategic initiatives and driving operational excellence across enterprise-wide security programs, systems, and response protocols.

Manage and optimize security operations infrastructure, travel risk management, threat monitoring, and incident response capabilities to safeguard personnel and assets globally.

Collaborate cross-functionally with regional teams, business units, and external partners to ensure alignment with global security objectives and continuous improvement of operational practices.

Advance Planning & Site Assessments :

Conduct protective advances at known or anticipated locations the CEO will visit, including hotels, offices, airports, and event venues.

Assess physical security, emergency response capabilities, and local threat environments.

Prepare detailed advance reports including floor plans, ingress / egress routes, medical facilities, and local contacts.

Conduct route reconnaissance and establish alternate routes in case of disruptions or threats.

Plan and manage secure travel itineraries, accommodations, and transportation.

Conduct advance site visits and liaise with venue and event security teams.

Protective Coverage at Public Events :

Provide discreet but effective protective coverage during public appearances, speaking engagements, and corporate events.

Coordinate with event organizers, venue security, and law enforcement to establish secure perimeters and emergency evacuation plans.

Monitor crowd behavior, access control, and potential threat indicators in real time.

Threat Assessment & Intelligence :

Monitor and analyze potential threats, including geopolitical, reputational, and physical risks.

Collaborate with corporate security and intelligence teams to proactively mitigate risks.

Maintain active liaison with the designated cybersecurity lead, to monitor and address digital threats directed towards Otis executives.

Ensure secure communications protocols are followed, including encrypted messaging, secure devices, and travel-related cyber hygiene.

Collaborate on digital footprint reduction and social media monitoring for threat indicators.

Residential & Office Security Management :

Oversee the installation, maintenance, and monitoring of physical security systems across operational locations worldwide.

Conduct regular audits and drills to ensure systems are functioning.

Coordinate with facilities and IT teams to integrate physical and cyber security measures.

Protective Operations Orders :

Draft and submit detailed protective operations orders for each movement, event, or travel itinerary involving the CEO.

Include mission objectives, team assignments, communication protocols, contingency plans, and intelligence summaries.

Ensure all stakeholders receive and acknowledge the orders prior to execution.

Confidentiality & Discretion :

Uphold strict confidentiality regarding personal and professional activities.

Maintain a low profile while ensuring high visibility of security presence when necessary.

To be Successful, you'll need the following :

Minimum Qualifications :

Minimum 10 years of experience in executive protection, law enforcement, military, or corporate security.

Ability to manage security programs domestically and internationally.

Excellent judgment, discretion, and interpersonal skills.

Ability to interact with leadership.

Ability to work independently and adapt to rapidly changing environments.

Willingness to travel extensively and work irregular hours.

Preferred Qualifications :

Bachelor's degree in Criminal Justice, Security Management, or related field.

Experience managing international travel and security operations.

Strong operational knowledge of international threat environments, travel risk management, and coordination with foreign protective resources.

Established network of contacts within global law enforcement, intelligence, and corporate security communities.

Executive Protection Training with a Fortune 500 company or U.S. Government protective detail experience.

Certified in defensive driving, first aid / CPR, and crisis response.

Familiarity with Otis's global footprint and industry-specific risks.

The salary range for this role is $150,000-$160,000. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

Apply today to join us and build what's next!

Otis is the world's leading elevator and escalator manufacturing, installation and service company. We move 2.4 billion people a day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. Headquartered in Connecticut, USA, Otis is 72,000 people strong, including 44,000 field professionals, all committed to manufacturing, installing and maintaining products to meet the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.