Vendor and Business Operations Manager

Our client is seeking a proactive and detail-oriented  Vendor and Business Operations Manager . This role will lead the oversight of vendor partnerships—specifically key ratings, research, pricing, and data providers—with a portfolio exceeding $7M. The role will focus on performance management, vendor governance, invoice reconciliation, process improvement, and project coordination.

Key Responsibilities :

• Vendor Relationship Management

Build and maintain effective partnerships with vendors through regular engagement and performance feedback.

Serve as the main point of contact for supplier delivery issues and ensure contractual commitments are understood and met.

Contract and Performance Oversight

Manage vendor contractual obligations, monitor service levels, and track key performance indicators to inform reviews and negotiations.

Conduct regular risk assessments, business reviews, and support the vendor selection and onboarding process.

Expense Management

Reconcile and process vendor invoices, troubleshoot discrepancies, and maintain accurate expense records.

Support automation and optimization of expense processes in collaboration with internal stakeholders.

Process Improvement & Collaboration

Partner with Investment teams to document, streamline, and enhance contract management workflows.

Develop reporting tools and dashboards to evaluate vendor performance and expense trends.

Project Management

Drive operational initiatives and manage small- to mid-sized projects, ensuring alignment on scope, budget, risk, and timelines.

Contribute to business readiness efforts and manage competing priorities effectively. Qualifications :

Bachelor's degree in Business, Finance, Operations, or a related field

Proficiency in Microsoft Excel (intermediate to advanced), with strong analytical and reporting skills

Solid understanding of process improvement, risk mitigation, and vendor governance

Ability to manage multiple workstreams and work independently in a fast-paced, dynamic environment

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal .

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.

California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here .

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to :

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.