Overview
Major Functions:
Ensuring 98% on time deliveries to customers through monitoring of workflow from start to end of shift
Schedule:
Monday-Thursday 3:30 AM-1:30 PM
Responsibilities
Allocates the workforce based on order flow. Ensures both grocery and perishable trips are synced; alerting
supervisor to make staff movements to maintain on time deliveries
Monitors leave times and recognizes issues concerning loads, contacts selectors to provides solutions, and
ensure load is completed
Collaborates with supervisor regarding problems and potential setbacks with workflow to determine a solution
and execute
Print tickets and verify correct order; determine immediate needs versus tickets pulled for later selection based
on current cases per hour and leave times. Notes specific instructions with loads or products; recognizing
concerns and prioritizes
Monitors progress of direct and labeled tickets throughout the shift, and determines if order of tickets needs to
be adjusted; identifies difficult tickets to pick early thus avoiding potential OT
Responsible for Fast 9 orders: release work, print tickets and provide to selectors to pick and deliver to specific
internal locations; match and code handbills with signatures
Monitors Souto Foods and specialty loads, prioritize with seasoned selector and ensures instructions are
followed
Assign selectors to tickets involving flowers, bananas, eggs and nuts due to delicacy and requirements
Identify new selectors and 3rd party to ensure appropriate tickets are provided based on size and commodity
Responsible for moving selectors between direct and indirect time based on task performing, determines the
amount of time to add to their production
Ensure tickets are closed and proper indirect codes used to allow supervisors to track movement and accurate
productivity totals
Troubleshoots issues with equipment such as scanners and T2s, accounts for missing equipment at shift end
Responsible for researching ‘scratches’ including checking pallets, inventory, selector voice activity – if needed,
communicates with dispatch to remove item, and avoid potential credits at delivery
Communicates with lifts for let downs as needed, providing missing pallet numbers
Track selectors progress on tickets, monitor their breaks and lunches to determine discrepancies
Provides handbills for Estes and Old Dominion drivers and instructions on pallets, doors, and product return
Provides reporting to Ops team on weekly selection totals, production reporting to supervisors daily
Maintain new hire folders containing production percentages, total cases selected, and weekly goals
Qualifications
Strong ability to multi-task and prioritize work
Must be able to work a flexible schedule in all warehouse environments
Self-starter that needs minimal supervision
Strong customer service and communication skills
Excellent organizational and problem-solving skills
Beginner to intermediate level Excel and Word
NOTICE : Management reserves the right to adjust accountabilities and schedules to satisfy business needs.
INTERNAL CANDIDATES : By signing/bidding a FORMAL position you are stating that you understand that position (pay rates, schedule and department).
If you are the most senior candidate, you will be moved to that position and must bid out to take another position.
Options
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