Sac Profloors is committed to providing exceptional flooring solutions with outstanding customer service. We take pride in building long-lasting relationships with our customers and ensuring their satisfaction at every stage of the process.
Position Overview :
We are seeking a dynamic and customer-focused Jr. Sales Account Executive to join our team. This individual will play a crucial role in maintaining and strengthening relationships with our existing customers while working to reactivate those we have lost. The ideal candidate will have excellent interpersonal skills, a clean driving record, and a passion for delivering exceptional customer service.
Key Responsibilities :
- Visit existing customers regularly to ensure they are receiving outstanding service and address any concerns or feedback.
- Engage with previous customers to understand their needs and work on reactivating them as active clients.
- Serve as a trusted point of contact, ensuring that customers feel valued and appreciated.
- Proactively identify opportunities for upselling or cross-selling services to meet customer needs.
- Collaborate with internal teams to resolve customer issues promptly and effectively.
- Maintain accurate records of customer interactions and feedback.
- Travel primarily within the Bay Area with occasional visits to Sacramento as required.
Qualifications :
Proven experience in customer relations, sales, or a related field.Strong communication and interpersonal skills with the ability to build rapport quickly.Excellent problem-solving abilities and a proactive approach to addressing customer concerns.A clean driving record and the ability to travel as needed.Highly organized with attention to detail and the ability to manage multiple tasks effectively.A positive attitude and a genuine desire to wow customers with exceptional service.What We Offer :
$26.00 to $27.00 an hourMedical, Dental, Vision, Aflac and Life Insurance401K with employer matchOpportunities for professional growth and development.A supportive and collaborative team environment.