Senior Client Services Manager

Senior Client Services Manager

Tatari is on a mission to revolutionize TV advertising. We work with some of your favorite disruptor brandslike Calm, Vuori, Rocket Money, and hundreds moreto grow their business using linear and streaming TV ads. Our platform combines sophisticated media buying with proprietary analytics to turn TV advertising into an automated, digital-like experience. Our technology and services are pushing the industry forward, enabling businesses of any size to advertise on TV.

Named one of the 16 Hottest Ad Tech Companies by Business Insider and Best Places to Work by Inc. Magazine, Tatari is experiencing rapid growth. Our executive team is comprised of former founders and senior leaders at fast-rising startups like Shazam, TrueCar, AdapTV, and LiveRail and larger, more established tech companies like Amazon, Google, Meta, Microsoft, and Yahoo.

Tatari is looking for a Client Service Manager to join its Agency Relationship team. In this role, you will be the main point of contact for a set number of agencies and their clients. You will also spearhead TV strategy development for new business RFPs for agencies as well as brands directly. You are committed to building strong client relationships and seen as a leader by clients, driven by insight led thinking and an in-depth knowledge of the clients' business. You will use your superior management skills to work across internal departments to ensure that client needs are met. You will also prepare and present weekly presentations for clients highlighting performance and recommending optimizations. This is a fast paced environment and requires a way of working that is agile, flexible and thorough.

Responsibilities

• Act as primary contact and trusted advisor to your agency + client partners
• Collaborate with our Media Buying team on a weekly basis to ensure success and scale with TV campaigns
• Become an expert of all-things Tatari and leverage internal subject matter experts (Engineering, Data Science, etc.) to help clients prioritize and solve problems
• Craft strategic narratives with agency partners to support client expansion within their portfolio of accounts
• Develop strategy and provide recommendations to support new business pitches / RFPs in collaboration with media and client development teams (brief analysis, target audience research, channel mix recommendations, etc.)
• Spend time and building relationships with agency + client partners (up to 10% travel)

Qualifications

Benefits

At Tatari, we believe in the importance of cultivating teams with diverse backgrounds and offering equal opportunities to all. We strive to create a welcoming, inclusive environment where every team member feels valued and diversity is celebrated.