Medical Receptionist

Job Description

Job Description

Salary : From $13.00 hourly

Job Overview :

The Medical Receptionist is the first point of contact for patients visiting the healthcare facility. They are responsible for providing excellent customer service, managing patient appointments, handling administrative tasks, and ensuring smooth operation of the front desk.

Key Responsibilities :

• Greet patients warmly and professionally upon arrival. - Check-in patients, verify personal and insurance information, and update records as needed. - Schedule, confirm, and reschedule patient appointments using the practice management system. - Answer incoming calls promptly, address inquiries, and direct calls to appropriate staff. - Manage patient check-in and check-out processes efficiently. - Collect co-pays and outstanding balances, issuing receipts, as necessary. - Maintain confidentiality of patient information in compliance with HIPAA and other privacy regulations. - Prepare and process patient paperwork, forms, and documentation. - Assist with billing and coding procedures when necessary. - Keep the reception area clean, organized, and stocked with necessary supplies. - Coordinate with medical staff for appointment flow and patient needs. - Handle correspondence, including faxes, emails, and mail. - Manage electronic health record (EHR) systems accurately and securely. - Perform additional administrative duties as assigned.

Day-to-Day Tasks :

Qualifications and Skills :