Sales Manager

Sales Manager

Job Category : Sales

Location : Whitmore Lake, MI 48189, USA

About The Company : Brickworks North America is a wholly owned subsidiary of Brickworks Limited. Brickworks Limited ("The Group") is a large Australian-listed group of companies. The Group has been in operation since the early 1900s, has a market capitalization exceeding A$3.5 billion, and operates across three core business segments : Building Products, Land & Development, and Investments. The Group employs more than 2,000 FTE employees and operates nationally across Australia and has a significant presence in the USA.

Founded in 1890, Glen-Gery Corporation is one of the nation's largest brick manufacturers and operates nine brick manufacturing facilities and one manufactured stone facility. Glen-Gery products are sold nationally through a network of over five hundred distributors as well as in Canada. Since entering the USA in 2018, Brickworks have acquired Sioux City Brick, Redland Brick and the distribution business of Southfield Corporation in Illinois and Indiana (Illinois Brick, Indiana Brick). The combined North American business now has more than 1,000 employees, operates across forty locations, including 8 brick plants, 25 masonry supply center locations and 3 Design Studios.

Functions : Responsible for directing and coordinating sales efforts in the region to achieve established objectives. Also to expand market share through properly aligned sales / marketing strategies and achieve optimum profits compatible with business plan and company strategies. Accountable for providing guidance to Sales Representatives and analyzing / appraising the effectiveness of their operations. Ensure that the region's sales efforts are aligned with company strategies and sales goals.

Duties and Responsibilities :

• Develop and maintain effective relationships with key accounts
• Direct sales staff in establishing customers, identifying new leads to increase sales, maintaining overall customer satisfaction and evaluating achievement of sales objectives
• Responsible for implementing and communicating sales strategies to sales staff in accordance with business plan and goals
• Analyze market trends and develop action plans, prepare sales and marketing activity reports, compile sales data and interpret significance
• Review orders, activity reports, expense reports and competitor's activities
• Develop yearly budget and monitor budget against actual results; ensure the cost effectiveness of sales expenses
• Participate in the selection, development, and motivation of sales talent
• Promote and secure new business by exploring new product users and industries
• Provide personal and technical leadership that encourages direct reports to maintain high levels of ethical business practices that are responsive to the needs of consumers, employees, and the public
• Provide technical product information and assistance to customers, sales staff, and others
• Work closely with production / operations to monitor and ensure that product conforms to quality control parameters and is available in amounts to supply the product demand
• Develop and direct adherence to safety programs and procedures for all sales force
• Work closely with distributors and contractors to develop sales and marketing programs
• Develop relationships with vendors
• Presenting new products and design ideas to owners, architects, contractors and distributors in conjunction with sales representatives
• Participate in industry promotions, seminars, presentations (BIA, CSI, AIA, etc.)
• Ensure all customer complaints are processed through resolution in a timely and acceptable manner
• Coordinate periodic plant visits with customers, architects, engineers, etc.
• Monitor, review, and report on sales performance and develop plans to change, improve or terminate customer relationships
• Handle job protection requests for sales territory
• Track job intelligence through Salesforce.com
• Report on competitor activities within market area of responsibility and beyond if applicable
• Report on progress of selling goals and objectives as well as personal accomplishments
• Other duties as assigned

Qualifications and Capabilities :

Competitive pay and comprehensive benefits including medical, dental, vision, life and disability insurance and 401(k) plan.