Service WriterBATTH TRUCKING INC • Columbus, OH, US
Service Writer
BATTH TRUCKING INC • Columbus, OH, US
30+ days ago
Job type
- Full-time
Job descriptionCreate work orders and distribute them to technicians with all necessary information. Prioritize and schedule repair work based on urgency and shop capacity. Ensure accurate documentation of work performed, parts used, and technician time. Monitor the progress of repairs and follow up with technicians to meet deadlines. Maintain knowledge of diesel engines, systems, and common repairs to effectively communicate with technicians and customers. Order parts and supplies as needed, verifying availability and pricing. Review completed repairs for accuracy and proper documentation before invoicing customers. Process payments and manage invoicing efficiently. Address complaints or disputes professionally and work to resolve them to the customer’s satisfaction. Maintain strong relationships with customers, promoting repeat business. Suggest preventative maintenance or future services based on vehicle history. Experience : 2+ years of experience in a similar service writer role, preferably in a diesel repair or automotive shop. Knowledge of diesel engines and repair processes is highly preferred. Skills : Strong communication and interpersonal skills. Organizational and multitasking abilities to manage multiple work orders. Proficiency in service management software (e.g., Mitchell, RO Writer, or equivalent). Basic understanding of accounting or invoicing. Education : High school diploma or equivalent required; technical training or certifications in diesel or automotive repair is a plus. Primarily office-based, but occasional work in the repair area may be necessary. Fast-paced environment with frequent interruptions. Full-time position with flexibility to work weekends or overtime as needed. 55 hours per week, saturday included. Competitive, based on experience, salary of $800 - $1200 per week, commensurate with experience.
Job Description
Job Description
Job Summary :
The Service Writer acts as the communication bridge between customers and the diesel repair team. They are responsible for scheduling repairs, ensuring excellent customer service, and accurately documenting vehicle issues and repair needs. The ideal candidate has strong organizational skills, knowledge of diesel engines, and the ability to multitask in a fast-paced environment.
Responsibilities :
Customer Interaction :
- Greet customers in a professional and friendly manner, ensuring a welcoming environment.
- Discuss vehicle issues with customers, collect detailed information, and document symptoms and concerns accurately.
- Provide clear estimates for repair and service costs, explaining any necessary work to customers.
- Communicate repair updates and timelines, addressing customer questions or concerns.
Service Coordination :
Technical & Administrative Tasks :
Customer Service Excellence :
Qualifications :
Work Environment :
Schedule :
Salary :
Create a job alert for this search
Service Writer • Columbus, OH, US
Similar jobs
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...Show more
Government Jobs - Full-Time - $18.Hourly Entry Level Opportunities at the Regional Sewer District We are looking for career minded individuals who are willing to learn and advance with us.We provi...Show more
At RedHelm, we deliver tailored technology solutions designed to support our clients as they grow and to respond immediately when threats arise.
Our mission is rooted in partnership, precision, and ...Show more
Solutions Architect – SAP Work and Asset Management Implementation.Preference given to candidates in Ohio, Indiana, Kentucky, Maryland, Pennsylvania, or Virginia.
Yes, biweekly travel to Colum...Show more Principal Enterprise Architect – Customer Channels & Corporate Applications.Hybrid – Columbus, OH (Onsite Tuesday and Wednesday.
Remote Monday, Thursday, and Friday).Citizens and Gr...Show more 
The Service Writer acts as the communication bridge between customers and the diesel repair team.They are responsible for scheduling repairs, ensuring excellent customer service, and accurately doc...Show more
Primary Duties & Responsibilities.Creative and passionate Federal Proposal Writer needed to help tell the ARMADA story to the Federal Government through innovative and inspired proposal writing...Show more
Executive Director of Instructional Resources.Salary, Exempt, Full Time, On-Campus.With a strong service orientation, the Public Services Librarian conducts basic circulation activities, manages st...Show more
American Medical Staffing is seeking a local contract Medical Technologist for a local contract job in Orient, Ohio.Job Description & Requirements.
We’re living in the new normal.Lives and...Show more
Earn at least $1685 driving with Uber when you complete your first 124 trips in 30 days.Why Uber? Driving is an easy way to boost your income while maintaining the flexibility your schedule require...Show more
Heavy Duty Fleet Repair Service Writer.Stealth Auto Recovery, Excite Towing, Wayne's Auto Powell, Wayne's Auto Schrock, Wayne's Auto Westerville, Mann's Expedite Service, H.Excite Collision Repair,...Show more
SmithRx is a rapidly growing, venture-backed Health-Tech company.Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug ...Show more
Take your CDL-A career further!.Our drivers work hard to move, supply, and provide for America's favorite brands.Being reliable and dedicated to safety has defined our success as an industry leader...Show more
We’re changing lives every day.For both our patients and our team members.Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with ...Show more
We are seeking a Housing Community Behavioral Health Worker!.Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people a...Show more
Screen reader users may encounter difficulty with this site.For assistance with applying, please contact.If you have questions while submitting an application, please review these.Current Employees...Show more Screen reader users may encounter difficulty with this site.For assistance with applying, please contact.If you have questions while submitting an application, please review these.Current Employees...Show more 
Swift 7 Consultants is a leading consulting firm, dedicated to providing top-notch strategic solutions to our clients.Our team of experts helps businesses thrive through innovative approaches and c...Show more
Dashers - Sign Up and Start Earning
DoorDash • Commercial Point, OH, United States
Full-time +1
Last updated: 7 days ago • Promoted
Entry Level Laborer
Government Jobs • Lewis Center, OH, US
Full-time
Last updated: 30+ days ago • Promoted
Service Delivery Manager
RedHelm • Columbus, OH, US
Full-time
Last updated: 18 hours ago • Promoted • New!
Solutions Architect - SAP Work and Asset Management Implementation
Blue Star Partners LLC • Columbus, OH, US
Full-time
Last updated: 30+ days ago • Promoted
Principal Enterprise Architect - Customer Channels & Corporate Apps
Blue Star Partners LLC • Columbus, OH, US
Full-time
Last updated: 15 days ago • Promoted
Service Writer
BATTH TRUCKING INC • Columbus, OH, United States
Full-time
Last updated: 30+ days ago • Promoted
Federal Proposal Writer
Armada Ltd • Powell, OH, USA
Part-time
Quick Apply
Last updated: 30+ days ago
Public Services Librarian
Ohio Dominican University • Columbus, OH, US
Full-time
Last updated: 30+ days ago • Promoted
Local Contract Medical Technologist
American Medical Staffing • Orient, OH, US
Full-time
Last updated: 30+ days ago • Promoted
Earn At Least $1685 For Your First 124 Trips, Guaranteed.
Uber • Williamsport, Ohio, United States
Full-time +1
Last updated: 15 hours ago • Promoted • New!
Heavy Duty Fleet Repair Service Writer
Alpha Automotive • Columbus, OH, United States
Full-time
Last updated: 30+ days ago • Promoted
Proposal Writing Analyst
SmithRx • Columbus, OH, US
Full-time
Last updated: 5 days ago • Promoted
Driver, Trainee Component
Mclane Company, Inc. • Lockbourne, OH, United States
Full-time
Last updated: 4 hours ago • Promoted • New!
Center Clinical Director, Associate
ChenMed • Lockbourne, OH, US
Full-time
Last updated: 1 day ago • Promoted
Community Behavioral Health Worker
Integrated Services for Behavioral Health • Circleville, OH, US
Permanent
Last updated: 4 days ago • Promoted
Food Service Worker
InsideHigherEd • Columbus, Ohio, United States
Full-time
Last updated: 12 days ago • Promoted
Reporting and Analytics Consultant
InsideHigherEd • Columbus, Ohio, United States
Full-time
Last updated: 6 days ago • Promoted
Entry Level Communications Associate
Swift7 Consultants • Columbus, OH, US
Full-time
Last updated: 30+ days ago • Promoted