Customer Service Representative

Customer Service Representative

Our client in San Diego is looking for a detail-oriented and personable Customer Service Representative to join their team. The ideal candidate excels in fast-paced environments, communicates effectively, and is committed to delivering excellent service to clients and customers.

Key Responsibilities :

• Respond to customer inquiries by phone, email, and in-person
• Resolve issues promptly and professionally to ensure customer satisfaction
• Accurately document interactions and update client records
• Provide product, service, or account information as needed
• Collaborate with team members to address challenging inquiries and requests
• Assist with order processing, returns, and general administrative support
• Support special projects and participate in training sessions as needed

Requirements :