Desktop Tier III LeadGlobal Enterprise Services, LLC • Fort Meade, MD, US
Desktop Tier III Lead
Global Enterprise Services, LLC • Fort Meade, MD, US
30+ days ago
Job type
- Full-time
Job descriptionCompletes activities to support system integration, system evaluation and analysis, site surveys, verification and validation, cost and risk, and supportability and effectiveness analysis for total systems and architectures. Conduct advanced research and analysis of current systems to support development of strategic implementation plans and designs, document and mitigate risks as well as lessons learned, and provide regular updates. Research and collaborate with vendors and various groups, such as R&D, Server and Network teams, and provide recommendations on how to leverage emerging technology to improve mission assurance. Conducts engineering technical analysis to support resolving issues through application of engineering theories and concepts. Support the operational assessment and documentation of systems security and compliance posture to maintain accreditation. Provide input to project schedules, identify and mitigate risks, document lessons learned, and deliver regular updates to stakeholders Develops implementation plans, SOPs, schedules, and other pertinent documents and artifacts Leads desktop tier III support activities and integrates team to support group policy objects (GPO) support through Oversees / support Desktop support activities including, but not limited to, desktop support, imaging, MS System Center Configuration Manager (SCCM), and GPO (augment as needed) Exhibit the flexibility to multitask, refocus and shift priorities to support the mission, warfighter and customer requirements. Adapt for working in team oriented or independent projects Lead a multi-functional team, prioritize actions, and support customer requirements Excellent technical writing & presentation skills Maintain a strong understanding of networking architecture, servers, systems design, virtual hosts, and configuration management and licensing. Ability to visualize proposed solutions in diagrams, feasibility documents and reports (i.e., understanding / experience with OV-1 / SV-1 diagrams) Document Standard Operating Procedures and guides. Excellent verbal and written communication skills Ability to organize and facilitate planning and demonstrations Ability to track, manage, and ensure project tasks are completed in a timely manner Ability form and lead integrated product teams (IPT) to support the activities and meet customer requirements Understanding of the technical environment Microsoft operating system Understanding of Apple computing devices Joint Regional Security Stack (JRSS) Cisco switches, routers, and VPN products Bluecoat Web Proxies Aruba Wireless products Remedy ITSM / ServiceNow SolarWinds Network Configuration Monitor (NCM) System Center Configuration Manager (SCCM) Palo Alto Firewalls Netscout (desired) Secret Must be US Citizen
Job Description
Job Description
The Solutions Engineer / Desktop Tier III Lead works with a large federal agency’s Network Infrastructure Team working to solicit requirements, research, and evaluate problems to develop solutions and architectures to support the customer requirements. Lead Desktop Tier III support
Education and Experience :
- Bachelor’s Degree or a combination of technical training, certifications, and experience
- CCNA / CCNP, MSCS or other related certifications or specialty experience :
- 7+ Years of Systems engineering design and operations experience.
- 7+ Years' experience with configuring, securing, and troubleshooting end-user computing devices
- Solution engineering design and transition for Active Directory, SolarWinds, SCCM, VMware, Desktop EndPoint Solutions to include Apple products, Identity Management solutions (Sailpoint), and Virtual Hosting / Data Storage Management.
- ITIL Foundations
- Systems Engineering Certificates
- Experience in System Development Life Cycle.
- Experience in designing systems architectures, such as DODAF
- Security+ CE (or appropriate DoDM 8570 Baseline Certification)
- CISSP, CASP+ CE (or appropriate DoDM 8570 Baseline Certification)
- IAT Level III certification is required before start
Responsibilities :
Knowledge and Skills :
Technical Knowledge
Clearance / Citizenship :
Travel Requirements :
This position will involve minimal travel
Location : Fort Meade, MD
Create a job alert for this search
Iii • Fort Meade, MD, US
Related jobs
Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more)
Under direct supervision, is responsible for assisting with the daily oversight and management of the Client Systems Team, serving as a point of escalation and subject matter expert on the IT needs...Show more
IRL Tech opening at a beautiful facility in the Baltimore, MD area.MANY different shift options available!.SIGN ON / RELOCATION BONUS MAY BE AVAILABLE • • •.
Lab certification in specified job area....Show more Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more 
Senior Desktop Support Specialist.Secret Clearance or previous DOD experience highly preferred.We are seeking a skilled and motivated Senior Desktop Support Specialist to join our team.In this role...Show more
To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.As a Cryptologic Technician, you are one of the worlds greatest problem-solvers.
Were looking for people with sha...Show more
Lead Platform Engineer (Citrix).Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative...Show more
Our client is seeking a Security Infrastructure Support Team Lead to join their team! This position is located in Bethesda, Maryland.
Lead technical teams in the implementation, monitoring, and mana...Show more Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more 
Rocket Lab is an end-to-end space company delivering responsive launch services, complete spacecraft design and manufacturing, payloads, satellite components, and more – all with the goal of ...Show more
Desktop Support Technician, MacOS, Windows Contract to Hire $45 to $50 / hr.W2 during the contract period On-site 5 days per week, Baltimore, MD Hours : 8 am-5 pm ALTA IT Services is staffing a contra...Show more
Vibrint is a trusted provider of mission-critical systems and analysis that transform our customers' capacity and capability in harvesting and harnessing data.
Working alongside many of the most...Show more
Location : Washington, DC (Onsite).Experienced IT professional (610 yrs) providing Tier II support for critical 311 / 911.
Supports Mobile Data Computers to ensure field unit connectivity.Weekend role...Show more
RELOCATION ASSISTANCE : Relocation assistance may be available.At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around th...Show more Senior Manager, Platform Engineering (Global Payment Network Test Tooling).This candidate will lead the selection, implementation, and management of test automation tools and frameworks to ensure p...Show more 
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, youll stay busy with a variety of...Show more
The ideal candidate will come from a desktop support background having experience supporting windows 10 / 11 for break / fix support, MECM / Intune experience for endpoint management, and any experience ...Show more
Customs and Border Protection Officer
U.S. Customs and Border Protection • Saint Michaels, Maryland, US
Full-time +1
Last updated: 30+ days ago • Promoted
Client Systems Team Lead
Greater Baltimore Medical Center (GBMC) • Towson, MD, United States
Full-time
Last updated: 30+ days ago • Promoted
IRL Tech
KA Recruiting Inc. • Baltimore, MD, US
Full-time +1
Last updated: 30+ days ago • Promoted
United States Customs and Border Protection Officer
U.S. Customs and Border Protection • Oxford, Maryland, US
Full-time +1
Last updated: 20 days ago • Promoted
U.S. Customs and Border Protection Officer
U.S. Customs and Border Protection • Saint Michaels, Maryland, US
Full-time +1
Last updated: 19 days ago • Promoted
Senior Desktop Support Specialist
Latitude Inc • Arlington, VA, US
Full-time
Last updated: 19 days ago • Promoted
Cyber Warfare Technician
U.S. Navy • Woodstock, MD, US
Full-time +1
Last updated: 2 days ago • Promoted
Lead Platform Engineer (Citrix)
Capital One • Annapolis, MD, US
Full-time +1
Last updated: 9 days ago • Promoted
Security Infrastructure Support Team Lead
KellyMitchell Group • Bethesda, MD, US
Full-time
Last updated: 2 days ago • Promoted
Customs and Border Protection Officer - Experienced (GS9)
U.S. Customs and Border Protection • Saint Michaels, Maryland, US
Permanent
Last updated: 30+ days ago • Promoted
Composite Technician - all levels
Rocket Lab Corporation • Middle River, MD, US
Permanent
Last updated: 22 days ago • Promoted
Desktop Support Technician (on-site)
ALTA IT Services • Baltimore, MD, US
Full-time
Last updated: 1 day ago • Promoted
System Administrator III (Team Lead)
Vibrint • Hanover, MD, US
Full-time
Last updated: 13 days ago • Promoted
Tier II support for critical 311 / 911 operation ((PT Support))
Go intellects Inc • Washington, DC, US
Full-time
Last updated: 30+ days ago • Promoted
Senior Principal Software Interface Lead
Northrop Grumman • Annapolis Junction, MD, US
Full-time
Last updated: 1 day ago • Promoted
Senior Manager, Platform Engineering (Global Payment Network Test Tooling)
Capital One • Annapolis, MD, US
Full-time +1
Last updated: 30+ days ago • Promoted
Restaurant Delivery - Sign Up and Start Earning
DoorDash • Saint Michaels, MD, US
Full-time +1
Last updated: 9 hours ago • Promoted • New!
Desktop Support Technician
TEKsystems • Baltimore, MD, United States
Full-time
Last updated: 12 hours ago • Promoted • New!