PATIENT FLOW MANAGER, Falls Church, VA

Patient Flow Manager

Salary : $55,000-$57,000 Other Forms of Compensation : Bonus Pay Grade : 10

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include : Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry&Linen, Facilities Management, and Ambulatory EVS.

Job Summary

As a Patient Flow Manager, you will be responsible for the effective leadership of a team of Patient Flow Coordinators and Transporters within a hospital setting.

Essential Duties and Responsibilities

Understands and applies knowledge of basic patient transport concepts, infection control practices, and proper body mechanics.

Understands and determines, explains, and develops dispatcher logic and transporter activities; monitors and supervises dispatcher activity.

Assists in coordination of Patient Transportation activities and services with other departments; develops service agreements as appropriate.

Ensures compliance with all regulatory agencies including but not limited to Federal, State, JCAHO, OSHA, and CDC.

Orients, trains, and develops all levels of personnel such as, dispatchers, trainers, transporters, couriers, drivers, and elevator operators.

Assists unit director in achieving financial objectives, ensures department operates within budget, and assists controlling departmental expenses.

Performs other duties as assigned.

Qualifications

Management experience in hospital environment and / or patient transportation.

Analytical ability to interpret statistical data and to distinguish trends and other factors that impact operational activity.

Basic computer skills with Windows based Operating System; ability to troubleshoot system problems related to computer or software systems and initiate internal or external resolution to system issues.

Associate's degree is preferred.

Benefits

Associates at Crothall are offered many fantastic benefits including : Medical, Dental, Vision, Life Insurance, Disability Insurance, Retirement Plan, Flexible Time Off, Holiday Time Off, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts, Paid Parental Leave, and Personal Leave. Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws.