UNITY ACCOUNT EXECUTIVE

UNITY ACCOUNT EXECUTIVE

Seminole Hard Rock Hotel & Casino Tampa

Job Location

Tampa, FL

Overview

The UNITY ACCOUNT EXECUTIVE is responsible for solicitation of casino players from segments selected by Player Development leadership. The Host will call, text, email or use other means of communication to directly invite qualified players to Seminole Hard Rock Tampa Hotel & Casino. Players will be made aware of events, shows, available rooms and other qualified opportunities to visit Tampa. The Host will be able to explain the benefits of using our Unity Rewards program and share the value of always using their card.

Responsibilities

• Aggressively and persistently solicits assigned accounts using all available tools.
• Maintains outstanding "data hygiene" and ensures that contact information on all assigned players is correct and up to date.
• Demonstrates exceptional guest service to both internal and external customers with every interaction.
• Ensure all policies and procedures are followed with all required paperwork completed and filed accurately.

Qualifications

Work Environment

Duties and responsibilities are typically performed in an office with a phone and computer. Occasionally, duties may include meeting or hosting players in the Casino. This position requires consistent phone and computer work. Quotas of contacts made per day will be given and measured.

Native American Preference Policy

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process

Seminole Gaming's employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to :

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

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