UX / CX Sales Lead - BFSI (US Remote)

UX / CX Sales Lead - BFSI (US Remote)

Launch by NTT is looking for a UX / CX Sales Lead - BFSI (US Remote) for Banking and Financial Services and Insurance (BFSI).

Check us out : Launch by NTT DATA We create digital experiences that move millions, helping you strategize, ship, and scale bold products that connect with customers and drive growth. You'll join experts in digital strategy, product design, and engineering, transforming brands globally.

Job Summary

UX / CX Sales Leads are responsible for promoting our company's services. This critical role identifies and researches potential clients, engages with prospects, describes our services and closes sales. A UX / CX Sales Lead leverages their deep industry knowledge and expertise to understand customer needs and apply consultative selling techniques to lead the definition of solutions and proposals. Our approach is highly collaborative and often requires our UX / CX Sales Lead to orchestrate and execute across an array of client and internal personnel, building deep and lasting relationships along the way.

Job Responsibilities :

• Leverage deep industry knowledge to build relationships, understand customer needs and provide tailored solutions that drive revenue and customer success.
• Engage with prospects and existing clients through consultative selling techniques to uncover pain points and business needs, guiding them to the best possible solutions that align with their objectives.
• Work closely with solution team and practice experts to develop customized solutions that address client-specific challenges.
• Define the client value and relevance of solution for client using industry relevant KPIs.
• Develop and maintain a deep understanding of industry trends, challenges and opportunities to provide insightful guidance and strategic advice on the industry for technology, product and business clients.
• Build and maintain lasting relationships with clients and partners by understanding focus and needs, and anticipating them in advance.
• Actively facilitate and collaborate with the General Managers, Client Partners, Consulting Directors and other leaders to grow revenue and expand existing accounts, particularly in finding new buyers.
• Learn and understand go-to market, key service offerings, sales plays, messages and motions.
• Identify qualifying and closing new accounts / logos and opportunities in the designated industry areas, with the ability to travel as needed.
• Manage total sales performance for the industry area, inclusive of pipeline health.
• Drive / lead coordinated industry marketing efforts in tight partnership with GM, CRO and Marketing.
• Coordinate / co-lead renewal and expansion SOWs as needed.
• New logo lead generation through various motions & activities as defined by the company and / or the individual.
• Ensure CRM is sustained as the single source of truth.
• Participate and / or lead in account planning, and take ownership of establishing, following up, managing and executing on account, pursuit and close plans.
• Participate and contribute to weekly, monthly, quarterly, and annual sales and account planning meetings / calls.
• Build pursuit plan for leads and follow-up to qualify, disqualify, nurture, and ultimately close opportunities.

Basic Qualifications :

Desired Skills :

Location : (New York City, Charlotte, Atlanta, Chicago, etc. Midwest, South or Northeast)