Team Leader
Job Purpose The Team Leader is responsible for the complete operations of the store while on duty and acting as the Person in Charge unless a more senior level manager is present. This position will make appropriate recommendations to the store management team regarding any store concern or opportunity. The Team Leader will assist store management in customer service, product availability, execution of food service programs, safety, shift management, and vendor care. The Team Leader will work in support of the store management team to ensure customer satisfaction, maximize sales, manage cost controls, and achieve established goals.
Essential Functions
- Customer Service & Sales
- Operations & Compliance
- Food & Beverage Execution
- Store Appearance & Maintenance
Additional Responsibilities
Demonstrates accountability by completing assigned tasks with attention to detail.Follows Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials.Upholds the mission, core values, and brand standards by ensuring all practices reflect integrity, accountability, and operational excellence.Performs other projects and duties as assigned.Supervisory Responsibilities
Supervises all store employees in the absence of a more senior leader.Requirements
QualificationsRequiredPreferredSuccess Factors
Team LeadershipOperational ExcellenceAccountabilityWork Requirements
Must be able to stand, walk, bend, reach, and lift up to 50lbs throughout the shift.Must be able to perform repetitive physical tasks such as squatting, stooping, and crouching.Must be available to primarily work second / third shift, weekends, and holidays based on business needs.Must be flexible with the work schedule to assist with the changing needs of the business.Must be or become Food Safety Certified within required timeframes and maintain certification thereafter.Must successfully complete the required leadership classroom training curriculum at the designated training center in Baltimore, MD or Laurel, DE.Must wear slip-resistant shoes while on duty.Must maintain reliable transportation and consistent, on-time attendance.Wage $16.00-$20.00