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Receptionist - State Farm Agent Team Member
Receptionist - State Farm Agent Team MemberMatt Kolln - State Farm Agent • West Des Moines, IA, US
Receptionist - State Farm Agent Team Member

Receptionist - State Farm Agent Team Member

Matt Kolln - State Farm Agent • West Des Moines, IA, US
28 days ago
Job type
  • Full-time
Job description

Job Description

Job Description
Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
Matt Kolln - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS:
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
ABOUT OUR AGENCY:
I opened my agency on August 1, 2025, and were currently a growing team of two with big plans for the future. Before opening my own office, I spent five years as a State Farm team member. From early on, I had the vision of running my own agency so I could make a larger impact on both customers and the community.

Im a graduate of the University of Iowas Tippie College of Business and married to my high school sweetheart, Dana. We dont have kids yet, but family is a core part of how I live and lead. Im also looking forward to becoming more involved in the local community as the agency continues to grow.

Our culture is built around four core values: Family, Integrity, Impact, and Growth. Family comes first hereteam members are encouraged and expected to be present for the important moments in life, whether its kids sporting events, concerts, or family commitments. Integrity means always doing whats right for the customer, no matter the situation. Impact is about finding purpose in the work we do, from small daily interactions to life-changing moments for our customers. Growth is a constant focus, as we work to become better versions of ourselves and celebrate both progress and achievement.

We offer a 401(k) match, a monthly health insurance stipend, and a life insurance policy to support our teams well-being.

Were looking for someone with a strong personality who is eager to grow their career and income beyond what a rigid corporate structure might offer. A sales background is a plus, but insurance experience isnt required. If youre motivated, willing to take some calculated risks, and excited about personal and professional growth, this could be a great place to build your future.

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Receptionist - State Farm Agent Team Member • West Des Moines, IA, US

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