Desktop Support Specialist

DESKTOP SUPPORT SPECIALIST ABOUT THE COMPANY : Cahill Contractors is a majority family- and woman-owned general contractor that specializes in the construction of multi-family residential, education, community, religious, and other commercial projects. With offices in San Francisco, Oakland, and San Jose, Cahill works throughout the San Francisco Bay Area. Now in its fourth generation of family leadership, Cahill has been building lasting relationships and quality structures with integrity since 1911. Cahill serves as a trusted partner to our clients, committed to their success from early in preconstruction through construction and beyond. Our employees take tremendous pride in their work and are consistently guided by Cahill's five core values : Safety, Integrity, Commitment, Collaboration, and Continuous Improvement. Cahill is an Equal Opportunity Employer.

ABOUT THE ROLE : Cahill is looking for an enthusiastic Desktop Support Specialist to join our team onsite at our office in San Francisco's Financial District. This is a generalist position with exposure to a wide variety of technologies. In this entry to mid-level position, you will have the opportunity to support both office and field personnel.

RESPONSIBILITIES / DUTIES : Job duties include, but are not limited to the following :

• Assist with IT issues, escalate tickets, and communicate with third parties to ensure timely resolutions.
• Manage PC / laptop setup and deployment for new employees using standard hardware images and software.
• Install, modify, and repair computer hardware and software, including supporting company mobile devices, printers, and network devices.
• Troubleshoot network port and wireless connectivity issues, resolving hardware, peripheral, and software problems.
• Demonstrate the ability to solve network and technical problems.
• Maintain composure and efficiency under pressure during major network and systems emergencies, contributing to timely solutions.
• Ticketing / Time management
• Maintain IT inventory
• Occasional on-site support for our offices in Oakland, San Jose, and San Leandro.

PREFERRED EDUCATION, EXPERIENCE, AND QUALITIES :

BENEFITS :

PHYSICAL REQUIREMENTS :

The physical requirements described herein are representative of those that must be met by the employee, with or without reasonable accommodation, to successfully perform the essential functions of this job. While performing the duties of this job, the employee occasionally works in an office or hybrid setting. The employee is required to work in compliance with company safety policies, procedures, and applicable laws. The Payroll Analyst will be regularly required to :

The base salary for this exempt role is $85,000 - $95,000.

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Cahill is an Equal Opportunity Employer. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.