Clinical Application Specialist (2025-047)

Clinical Application Specialist (2025-047)

Join to apply for the Clinical Application Specialist (2025-047) role at Circle Cardiovascular Imaging

Do you want to join a diverse and global team that is revolutionizing the cardiovascular healthcare industry? Circle CVI is hiring!

About Circle Cardiovascular Imaging

Circle's vision is to enable healthier Lives through better imaging by transforming cardiac magnetic resonance imaging (MR) and other advanced imaging technologies to improve Cardiovascular Care. Circle Cardiovascular' s CVI42 is the Cardiac MR market leader imaging processing software.

Circle Cardiovascular Imaging (Circle) designs, builds, and implements the best-in-class cardiovascular Magnetic Resonance Imaging solutions. At the heart of everything we do is our unrelenting drive to continually offer better solutions for healthcare providers that improve healthcare outcomes.

Position Overview

The Clinical Applications Specialist (CAS) is responsible for product training and application support during web session or hospital on-site sessions, as well as trouble shooting, software installation and upgradation for customer sites. The CAS works very closely with Circle's Account Sales Executives who are charged with developing account relationships and deployment of Circle sales strategies to acquire new hospitals customers or sell additional licenses into our existing base, hospitals or MRI clinics.

General Responsibilities

• Product training to customers and business partners
• Pre-sales product demonstrations online, at congresses and on-site at hospitals
• Establishing and managing customer relationships
• Supporting educational partnerships with key-opinion leaders and training centers
• Acquire good product knowledge and keeping up-to-date with developments in the cardiac imaging field
• Setting up documentation for pre or post customer training, such as quick guides, presentations, tutorials, turning customer into power-users, etc.
• Provide customer feedback to the development team
• Documentation of all customer contacts via Circle's CRM platform, SFDC
• Remote installation and configuration of Circle software, on-site visits as necessary and or in conjunction with Circle's IT Sales Support team
• Remote technical support to solve customer questions

Required Skills / Experience

Circle Cardiovascular Imaging is an equal opportunity employer and welcomes applications from diverse candidates.

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