Property Management Coordinator (Faneuil Gardens)
WinnCompanies is seeking a motivated Property Management Coordinator to join our team at Faneuil Gardens, a 258-unit residential community located in Brighton, MA.
In this role, you will assist Property Managers at assigned property or properties with the daily operation of the assigned property. The ideal candidate will also provide administrative support to develop the knowledge and skills needed to effectively manage a property.
Responsibilities
- Answer calls and schedule leasing tours, conduct tours and qualify applicants.
- Follow up with applicants keeping them informed of their application status.
- Enter applicant information into property management software.
- Prepare lease and move-in documents evaluating competitor properties and / or assess the assigned properties overall marketing initiatives to help achieve overall leasing results.
- Retain existing residents and increase resident satisfaction ensuring a positive move-in experience.
- Provide continual excellent customer service, facilitate resident programs and services, assist with resident problems as they arise.
- Work with residents to successfully complete the lease renewal process including completing the tasks necessary to recertify the household for affordable properties.
- Utilize property management system to collect / post and deposit rents.
- Assess resident charges or process refunds completing activity related to vendor payments.
- Conduct a morning tour of the property, inspect apartments and follow up on outstanding work orders closing out completed work orders.
- Provide administrative support, including routing mail and maintaining resident and property files.
- Demonstrate respect and regard for the dignity of all residents, families, visitors, vendors and fellow employees to ensure a professional, responsible and courteous environment.
- Follow and adhere to all WinnSafe policies, practice and procedures, commit to recognize and respect cultural diversity for all customers (internal and external), communicate effectively with internal and external customers.
Requirements
High school diploma or GED equivalent.1-3 years of related work experience.Experience with web-based applications and computer systems such as Microsoft Office.Outstanding verbal and written communication skills.Ability to multi-task in a fast-paced office environment.Excellent customer service skills.Ability to plan, organize and prioritize work, work to deadlines using sound judgement.Ability to work with a diverse group of people and personalities.Ability to adapt successfully to changing situations and environments.Preferred Qualifications
Bachelor's degree.1 year of experience in a Management Trainee or similar role.Our Benefits :
Regular full-time US employees are eligible to participate in the following benefits :
Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)401(k) plan options with a company matchVarious Comprehensive Medical, Dental, & Vision plan optionsFlexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contributionLong Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D optional supplemental life insuranceHealth Expense Reimbursement program (including gym memberships, equipment, and subscriptions)Tuition Reimbursement program and continuous training and development opportunitiesWellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement optionsEmployee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)Flexible and / or Hybrid schedules are available for certain rolesEmployee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their familiesTo learn more, visit winnbenefits.com
Why WinnCompanies?
A job you can be proud of : WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.
A job that challenges you : Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.
A job you can learn from : We offer multi-faceted leadership and learning opportunities to support our team members' career growth and professional development.
A team that cares : We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we're committed to celebrating and uplifting our team members.
About Us : WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico. Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there's a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.
Salary will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.