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Account Operations Manager
Account Operations ManagerPhilip Morris International • Dallas, TX, United States
Account Operations Manager

Account Operations Manager

Philip Morris International • Dallas, TX, United States
1 day ago
Job type
  • Full-time
Job description

Be a part of a revolutionary change!

At Philip Morris International (PMI), we've chosen to do something incredible. We're totally transforming our business and building our future on one clear purpose - to deliver a smoke-free future.

With huge change, comes huge opportunity. So, if you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress.

This position sits with our Swedish Match affiliate.

We are looking for a results-driven Account Operations Manager to spearhead our strategic partnership with the Circle K Texas Business Unit and Wholesale locations. In this pivotal role, you will :

Your 'day to day' :

  • Develop and execute comprehensive sales plans, drive excellence in distribution and merchandising, and champion cross-functional projects that accelerate revenue and profit growth.
  • Act as the key connection between PMI US and Circle K, ensuring seamless alignment with national objectives and flawless regional execution.
  • Manage one Texas-based business unit and five wholesale locations in multiple states, delivering tailored strategies for each.
  • Design and implement annual business plans targeting distribution, merchandising, and category expansion.
  • Analyze syndicated data (IRI, Nielsen, MSA) to uncover growth opportunities and optimize space allocation.
  • Establish long-term KPIs and align investment strategies for each business unit.
  • Continuously assess performance and recommend strategic adjustments.
  • Collaborate with VMI, customer service, and regulatory teams for unified execution.
  • Oversee wholesale agreements, promotional distribution, inventory, and new product launches.
  • Translate national and regional strategies into actionable field plans.
  • Deliver timely reporting, forecasts, and business assessments.
  • Ensure flawless execution of programs, planograms, and visibility standards at point-of-sale.
  • Build and nurture relationships with key decision-makers at Circle K corporate and wholesale units.
  • Lead strategic customer reviews and propose improvement strategies.
  • Position Swedish Match as a trusted advisor and preferred partner.
  • Lead negotiations and manage trade terms to maximize profitability and ROI.
  • Foster a culture of collaboration, innovation, and high performance.

Who we're looking for :

  • Bachelor's degree in Business, Marketing, or related field (or equivalent experience).
  • 3+ years in Key Account Management or CPG sales, ideally with national retailers.
  • Wholesale experience preferred.
  • Strong negotiation, analytical, and strategic planning skills.
  • Excellent communication and stakeholder management abilities.
  • Experience with digital tools, CRM platforms, and retail education programs is a plus.
  • Solid understanding of inventory management, logistics, and wholesale operations.
  • Willingness to travel up to 50%.
  • Legally authorized to work in the U.S. without sponsorship now or in the future
  • Annual Base Salary Range : $82,500 - $110,000

    What we offer

  • We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
  • We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
  • Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore.
  • Be part of an inclusive, diverse culture where everyone's contribution is respected; Collaborate with some of the world's best people and feel like you belong.
  • Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress.
  • Take pride in delivering our promise to society : To improve the lives of millions of smokers.
  • PMI is an Equal Opportunity Employer.

    PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 2,300 employees.

    PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI's affiliates first entered the U.S. market following the company's acquisition of Swedish Match in late 2022.

    Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match - a leader in oral nicotine delivery - creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI's IQOS electronically heated tobacco devices and Swedish Match's General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit www.pmi.com / us and www.pmiscience.com.

    #PMIUS

    #LI-AP1

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